26.10.2020 stripedbearboi ordered a commission from me via Discord. The order consisted of two characters in a NSFW situation.
Based on the description of the customer's idea, I offered him a full body full render. The cost of such an order was $ 400. The customer could not pay such an amount, so we agreed on lineart + flat color. It cost $ 200. But this seemed to the customer a lot and he asked for a discount. The final price was $ 190.
After creating the sketch, I received its approval and sent an invoice for payment for birdistheword
According to my ToS, which was provided to the client, I am requesting a 100% advance payment after the sketch is approved.
The customer ignored my invoice for payment and in the messages said that he could not pay. This is confirmed in the screenshots from Discord. Then I asked him to pay only a sketch, and to stop cooperation. I asked to pay for the sketch because it had already been created and approved. The need to pay for the approved outline is also spelled out in my ToS.
Since the customer (according to him) did not have PayPal, he paid for the sketch through the Ko-Fi platform in the amount of $ 60 on 01/31/2021.
However, on February 19, 2021, I receive a notification in my email that my received payment is on hold.
The customer canceled their payment. He motivates this by the fact that he did not receive a drawing in color. But for my part, I did not violate the terms of the deal - I made a sketch. I just asked to pay for it. I repeatedly told him that now he is paying ONLY for a sketch. The need to pay for the approved sketch, despite the termination of cooperation, is written in my ToS. This was also discussed in Discord posts. It is also written there repeatedly that after the payment of the outline of the cooperation there will be no more.