undelivered commission Beware: Wulfchow

I have commissioned Wulfchow at the Artist Alley @ AnthroCon 2024. The commission is for a digital drawing with a scene commission, which was verbally explained in person at the booth to be a fullbody with a background. Scene commissions are shown to be offered on their social media, but the price is not shown as it was sold out at the time of posting on July 6, 2024.

Payment was done through Square, so there is no use of PayPal. Instead, the only proof is my bank statement, showing that I had ordered from Wulfchow on July 5, before the scene commissions were sold out.

On July 5th, we had exchanged Telegram messages to establish contact. Afterwards, I attempted to reach out for updates, where the screenshots include specifically my mention of a scene commission.

The Trello link is all of their currently owed work from AnthroCon 2024, including the scene commission they agreed to do: https://trello.com/b/6FFKY0ug/post-anthrocon-24-queue

There has been no indication of a response since my check in on November 16, 2024. The artist instead updated on their Twitter that they will correspond by email instead, despite claiming to respond to all outstanding DMs.

I have reached out to them on the email they publicly supplied and am still waiting for a response.