undelivered refund Beware: WetVenom / Scott Beadle

I reached out to WetVenom in late October 2023 inquiring about his rates and terms.





After talking for a bit about his rates and the character being drawn, we settled on $150 for a two panel, comic-style commission. I sent the first payment on November 1st, but we ran into a small problem. Because I paid through PayPal with a checking account, PayPal turned the payment into an eCheck. Since Venom is from outside of the US, it took almost a week for the transaction to even register, and by that time I didn't have the funds in my account. PayPal automatically retries the transaction after a few days though, and ultimately the eCheck cleared on the 16th of November. After receiving email confirmation that it cleared, I followed up with Venom and he confirms that he received the payment and will be starting on the commission. 





A little over a week later he reaches out again to reconfirm the details, and I verify the details of the commission once more. From this point however, communication starts to taper off.



The next communication is two months later on January 17 2024, where I reach out to ask how the commission is coming. He responds a few days later asking to once more confirm the details of my commission, and stating that he's fed up with impatient customers. After confirming who I was and clearing up the misunderstanding, he then says that the commission may already be finished and that he needs to double check. I ask him to let me know if that's the case, and then I wait another ~2 weeks before checking back in.

This time he responds the same day, confirming that he is still working on the commission. I wait another month, March 7th, before checking back in on his progress. This email goes unanswered. I wait another month, April 4th, to inquire about his status.



He responds the next day citing family issues are what caused him delay. I empathize with his situation, and let him know that if he wants to cancel the commission all he has to do is let me know. This goes without response, and I reach back out a week later.



After reconfirming privacy details and format, I wait a bit longer, thinking that his last email was an implication that the commission was nearly done. I reach out again on the 29th of April to confirm, and he responds shortly after saying he's sending the commission later that night: stating that an error within the commission gave him some delay. A few more days pass and I send another email on May 3rd to verify if the error was still giving him problems.

After telling him that I didn't need another commission and that I only wanted to confirm where he was on this commission, I receive nothing back but silence. I send another email on the 24th of June to ask what the status of the commission is, to no response.

About a week later I send a separate, Ultimatum email.



This too went unanswered, and ultimately nothing came of the PayPal dispute since 180 days had already passed since the transaction date.

As of 9/27/2024, I've reached out to both of wetvenom's public emails to confirm their intent on completing the commission.