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  • Beware: SparkleUnidog/Sparkle-Dog/s_starcreations


    MattUmby
    • Who: SparkleUnidog
      Where: http://furaffinity.net/user/sparkle-dog
      When: 05/05/2018
      What: Commission

      Resolved

    In 2018, I approached Sparkles about getting a fursuit commission from her. For various reasons, this fell through, but I did ask if she made custom plushes instead. She seemed to be excited at the idea and we quickly set to work planning it out. 

     Screenshot_20200906-163302_Telegram.thumb.jpg.0e53e93add2c3b0b5458f3d9cbecb4b6.jpg

    Screenshot_20200906-163329_Telegram.thumb.jpg.7cf5c79f3140ebb652b2743ae9a941b3.jpg

    On May 5th, 2018, satisfied that what we'd planned was something we were both happy with, I sent Sparkles £200 to cover the entire cost of the commission. I was told I would get regular updates on the commission progress, but that it would take a few months to finish.

    20200907_092635.thumb.jpg.4a1d8967874f0b6e8c1874ba2f9c081b.jpg

    Screenshot_20200906-163402_Telegram.thumb.jpg.5472aaf5f1aeddd38d86d47031cd8a0f.jpg

    Over the course of the next year, I would ask about the progress of the plush, and was told she'd had difficulties finding materials, and that she had a lot of commissions to work throigh and was working through her backlog slowly. We didn't only discuss the commission, as we were friends, and at this point in time I wasn't particularly concerned.

    20200907_092704.thumb.jpg.c281ce44702cedbe22270ec116f20c76.jpg

     

    Screenshot_20200907-095827_Telegram.thumb.jpg.5aba20d13d7dc4d4285422e54819f6f1.jpg

    On March 19th, I finally heard back from her in regards to the plush - I was next in line to be finished after another she was working on. I was told work would begin in the next month or so.

    20200907_100257.thumb.jpg.2257d556cc70d83957908a8cea877ebf.jpg

    I heard practically nothing about the plush after this, until I reached out between August 31st 2019 and October 10th 2019. She finally responded on October 28th to apologise for the delay. I offered the possibility of a partial refund, but she seemed to prefer trying to finish the plush, though she didn't rule a refund out.

    20200907_092827.thumb.jpg.7eeb61c8b59f121b8ea52f7c4b678491.jpg

    Screenshot_20200906-163616_Telegram.thumb.jpg.a2aa7fb47139a57daa420fdcd0098588.jpg

    In January of 2020, my housing situation took a turn and I ended up having to ask Sparkles if she could refund me asap to help me out in the interrim. She agreed, and said she'd get it together in the next few weeks - but I never received anything.

    20200907_101135.thumb.jpg.d85226105abc997a777480eaeea3bf12.jpg

    By April, my housing situation was a lot better, and I let her know the refund was no longer as urgent. However, I continued to ask her about the status of getring the funds together. For a while, she left my messages unread, including an FA note, though she finally responded on July 6th 2020, apologised and told me she'd lost my messages in the midst of her telegram being busy. I wss told the refund would be sorted out in the next few weeks.

    20200907_093011.thumb.jpg.c6287540307f4a66a9b7f75d0c249305.jpg

    As of writing, this was the last day I received any correspondece from Sparkles.

    I continued messaging her about the refund, and shd has left my messages unread since then.

    20200907_093216.thumb.jpg.0a37feca563ba5f56851d35769fdd893.jpg

    in the end, I told her that all I wanted was closure - that I figured I would not see this money again, and that I just wanted to have her tell me as much. I have heard  nothing back from her.

    20200907_102018.thumb.jpg.98198bf356c9317f3cbcb7b135c5bbe0.jpg




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    • Administrator
    Eden

    Posted


    Welcome to Artists Beware! 

    All posts have been reviewed prior to being allowed in.


    Comments are moderated:  Please review the Commenting Rules.  Comments that don't meet our rules will not be posted.

    If your post is resolved:  Contact one (1) member of staff or leave a comment, and we'll update your post!

    If you are the bewaree:  Review "I've been posted to Artists Beware, now what?".

    If a beware needs a tag update:  Post a comment!

    To contact a member of staff:  See the Staff page or fill out the Contact Us form.

    Posts are not deleted unless you can prove they are fabricated.  If this is the case contact one (1) admin, and we will help you asap.

    MattUmby

    Posted

    This case has been resolved - I have received a refund.

    • Administrator
    Eden

    Posted

    Changed Resolved to Yes



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