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  • Beware - Mischief Makers / BongoQueen / Sadie


    CyFur
    • Who: Mischief Makers / BongoQueen / Sadie
      Where: https://twitter.com/fluffymischiefs
      https://www.patreon.com/Mischiefmakers
      https://www.instagram.com/fluffymischiefs/
      When: 10/12/2019
      What: Fursuit/ Fursuit Parts

      Resolved

    On September 30, 2019, I was made aware of a special auction Mischief Makers was holding on Dealer’s Den. The auction was for a summer 2020 completion commission slot.

     

    Tweet Link

    Archived Tweet

     

    cD5tqLHQECp4AlHXMm9h7mZH3RwX3BQC4TeqsOIPgu2_S9MzYIss0OJXuN--bZRRAvIUhjxGba2D8tw8DCNZA0etGAgelCc3lbyVZHaAQZ_dDcxJBNlXmIabjbN6TNoQ4LY9iMTG

    The promised deadline was the catalyst for my bid on this auction. At the time of the bid, I was not made aware that Mischief Makers had a queue going back years. I had a positive experience commissioning them in 2016, so I expected this commission would be another positive experience.

     

    PLEASE NOTE: Mischief Makers (or Dealer’s Den) has removed the auction listing, so I cannot screencap it. It now leads to an error page.

     

    VO5uM-KM3czTzSFdTHzNGKciiaqHnlbXJ4Yjom-i0pujZhrCZJV_o1V5zGYKRRHX5d_NDvdSwHKS2beEqKDPIH_BcgDaSGQkQNrXMEGsQDolmLxly1LQIB1_6kU_C8T5OhQ2BMc1

    On September 30th, I sent my design to them for approval, and the design was approved.

     

    I won the auction for $7,100, as shown in my Dealer’s Den history here:

    gVzNy5xrPqPTEsLZ2vo-b3U1MQErDYrB3Qtx7yesd_cMey175mWhBCtK6-Qy2EYIZNScBqztqdsSlT6fqp3D0QP5DUXz0B4zjUk6p1YtqkNdidRVjDbQNPtZdwGK_f8QRgf22tYJ

     

    I informed Mischief Makers of my auction win on October 12, 2019:


    3u0EvsO0mvUobk7TuHrrAVF1OVpbtWXGcJQWwn2npBNIaRqh7OMed5mhUJQza3ItCAbQ6174jZhfsSkq2D7ad1o--_kG40QxNNWZ-HVtOc8gZ_DHu3z4sFFVGMSsvwZtYsxKUFlf

     

    I received my invoice from Mischief Makers, and sent the payment shortly after:

     

    ju2mxqoSWEicxhEzUh_XE9hZ57NfohoNOZ9BScOxFW30j_Wocp5po7SwsCELsyyElsbIqIL4r8WCZAlSiJLnVya-PdUS6KIGsuLJoRtyutkBPREwTa4uy3cLa0DvqwO51YUjFVkd

     

    I did not receive any communication from Mischief Makers from October 2019 through April 2020. Concerned about my commission’s deadline, given the summer deadline advertised in the auction, I reached out to Mischief Makers on April 1, 2020:

     

    -rQdc5H1PhdhcwNAIt1IvoRvchMegzyEdX2JjpzKHpbKAiIwCtWMFPuTWPHM9NnDTOehiV5252efyIPbymNKOmjUFtdrb5jE0hnMGKRZDq2yun7FsHnzJWkxTQPCnphyEjcOXjJI

     

    When I did not receive a response from Mischief Makers, I followed up on April 7, 2020 and asked them when I should send my DTD. At this point I became aware that the auction page was removed either by Mischief Makers or by Dealer’s Den. I did not receive a response to my email.

     

    I contacted Mischief Makers via Telegram. I sent a message on April 5th that was unanswered. My message from April 8th was answered:

     

    WRf8At8UIM8CSNoZkcG-vnMghTv7eCEaBIP32w-j2U6H0Si25JFhyI0IHUIQCI5CpAEpfwO769_4SIO3JjFehDPD70-7kTidKN0-IjS6iT4aO-p6mFNUKyDR2telxBbGtnI4ngEh

     

    In this message, Mischief Makers informed me they would improve their communication. I decided I would be patient sometime longer.

     

    Fast forward to July 2020, I sent Mischief Makers some follow up messages via Telegram, asking about the start date to my commission. My messages from July 13 and July 20 were not answered.

     

    Lr9-zAltSNcKDY_LT8bOfSFQ1QO3ajS_Js6KvNCzvUooZAD8kB7WFygOgM9aK3CjJIT0hZPYaBhQihyxsup6UDsRauDnRXrkRwcWfxpo9OAMOsOYOdrdBMIv78vZ5wrW3DEFAGeu

     

    I started looking around on Twitter to see if anyone else was having trouble with Mischief Makers, and came across numerous people indicating that Mischief Makers was ghosting them on commissions that were years old.

     

    After some callouts from other customers, Mischief Makers posted a Tweet on July 27th acknowledging their poor communication and committing to fixing it.

     

    Link to Tweet

    Link to Archived Tweet

     

    jFL1Q7MtqZCB3ovfM4ahNf56_GJceIqNCmSB_ltiH9by5wqvSY9cRx8xfo8kqXxtGKlHj2wOA-k5hPCoLd4mAv8d61LuQZwj0ouNzFd35ZRLITRHJCCLW67owAQijupehsDN-Q_0

     

    I sent an email to Mischief Makers after reading this post on July 27, 2020, in which I expressed that I was not willing to wait for them to finish their years long queue to get to my commission, as the commission was advertised with a specific deadline, and I bidded accordingly:

     

    EdYbHaGK-YZsGc3Q4p1ETosu0qyvpSi_XlbjcM2vulhU8ODP3dUPtwUaYCg1yMiL7X56AmhwHvTKJvnZJP0PK3Xn04InZIuwr3eWB2OsqphMCu3Hk11O8DE-KQN5UL7Cpd4bM0Es

     

    I also sent this same message via Telegram:

     

    iyp18SvJ2QJNiuzaAblpYAo80grrtzggY5OlfGYYaRIG7qwitAutDcKhirMm-klVppgfTUzdDNTdsvV2671xfszXXkKduQecan_LxzApguQJ_0rsZsHAlnKt0RpaeLL88Bm7RoXu

     

    I did not receive a response to either message. I followed up on August 18, asking for a chance to discuss the commission.

     

    4hfKWri_9n7gyy5NiqhkEoMuaGzNQu8R0Lz_X5iGK9E54I6QB-rSZLMgvYVCXxwhjncF6v-U1jyM_vIoVxUHxhKAkVKjKbXOzBq_w1XRll1Sd2WZy-4C67m6nN525-TJUc7_gyeC

     

    This message was not responded to either.

     

    On August 22nd, there were numerous customers discussing Mischief Maker’s lack of communication and lack of commission progress or updates within in the Mischief Makers Telegram Chat. One customer noted that Mischief Makers had a queue of 28 suits, with a number of other customers not present on the queue.

     

    _odgpc-1FG72NVeMCObxtC44CkDj5pqhQU0DXV0cs5Gzjd_Y7MRYxwMzXOscIm8uDM8mn9DxK0EZuCp9FBZ24BmIl7uIjm9rN6_qBb85lOmMxc2yy9SrYDGxnHYAY_3xqJ-xmQKX

     

     At this point, an individual named Keitel came forward and asked that customers direct their inquiries toward them. This message was placed in the Mischief Makers telegram chat:

     

    EsHCkXpQwJVF_h0AIoI46g4R8YbX12dbtwB7tqwun8d6iGV7LlFSitgNHvtC0immzGTdNGTONtScr-LlRQ_RoAragdUin9XT_OTiWuaykZRfhWQ2yiF2_kI8DfIV3Dx80JgqSbgv

     

    On August 29th, I contacted Keitel per these instructions:

    _Y05CCOAjJzuk9eRsytS-Y4KGK9bWF9-JrXorC58IRYOxCaM97o9kxt2rjTGvrFWAfDZtHoTp3LsPy-Z5G2S-s4bMyGv3dK_5xE-HdQ6dC15jKON-xVZ5FGW1pDrHU6I5CxD5o1Y

     

    I did not receive a response from Mischief Makers, so I followed up with Keitel on September 1st:

     

    zrqnw7K5GxXCqRa-13SoQXKYdWhxzJcoKV-sJ369UX96d--ko679GkjvjGBXdb352g6ZeRTuLQIbwoVgjBmmD3yC0HVZjtEN5McO-zp3foydTZraJ92ZxYKlTuyaeLGyR7oFcq_e

     

    I continued to not receive any communication from Mischief Makers, so I followed up with Keitel on September 8th again. At this point, I was informed that my suit was delayed, but that I should get my suit by the end of the year, and that it would be worked on alongside other suits. I found this reasonable, and hoped for the best.

     

    0Re56bgry6SK0uYmH55S0KGZC31hZovAg69XIQXfiAq9YF_lF0gBrDaXJKE5Mk5qKGqLJ5lWJGlLErcApW2IX2BY4oeAqRgAzGWiqdlOW-Tr4S0wEQraEPu5eAfZIMBhfkBRmzqB

     

    Fast forward to December 2020, and I hadn’t heard from Keitel or Mischief Makers regarding my suit. Given the new promised deadline, I became concerned and contacted Keitel on December 2nd asking for an update, and when I should send my DTD.

     

    uewxGTgW6kDzsR96eddHnipkTZ_XJSF3EeJsDmUYYL8bsFzY_6pzTHxl2wZOg2pVG13oaYWtP35thJKYxLtTDWQ9RNQ8P7U17RMg3Z04Rxo1aeeaQX2cF0GCYcRwaxgvxgqEVIVM

     

    On December 7th, I still had not heard from Mischief Makers, so I followed up with Keitel again:

     

    zEtzJSeTtUC9gn7g1Zsefr75yQKn_MEqw3iHAuabBuHr0arT2wlosCTKYzFAKKxCQ3n9ZLLGMRDAWmTQhTSIxDAgjyuk0Y8PVhl1umcGqan7oDvEpvak_BN--inxeAne1WVQWZmJ

     

    On December 8th, Keitel responded to me and said that Mischief Makers hadn’t responded to them yet.

     

    NuJ8VDfQf6TdXZ2fDn9om70ekWYnikG4MhXlHm9vH0pvyDj8IZmPEmj6SaSJEGLLghZnpVLB8y6oiko7i2Ty9S42ayNUftNAWGKmul7ZLOJLbB6dS-qdwQUI5nJROsxvC2JK96L2

     

    On December 13th, I informed Keitel that Mischief Makers still hadn’t contacted me. Keitel informed me that Mischief Makers had not contacted them either.

     

    lf4cxc6EswnPY9SE6yK9qPB8lcgzyF6DwISOOoHOP8xXv4Dl_VhhjL6koiT38kt1c0_ZdYBgH8-O_vWo47ZM_sJsRpSj4JVs43ingSzbm9an__Bc91kl68srUHHnkLcJVzdw-M_u

     

    At this point I informed Keitel that if the suit wasn’t complete by the end of the year, I would expect a refund.

     

    On December 14, I followed up with Keitel and informed them that Mischief Makers still had not responded. On December 15th, Mischief Makers finally reached out to me.

     

    LV2WIlQd4R5zdQXzGM7uNv_O88XDNXi3nWtM6KnUpz1477JB9nxxN9495ej2dDWcyKsx5zkw8I8t348UXKl4w-h3braeHHWw8z2fsHgfJtvwKZBPlZhKNhyqqsavIiwdFl08KEXq

     

    The message I received from Mischief Makers was as follows (along with an indication that Keitel seems to no longer be involved with communication):

     

    mEr1zFrERpNsSVGemJSWKzjGUqqhqNx1yiPQjT0zybnBNLWZaHLevw5yqmw_sM_2M6J7AvbSzDasrl1qSY3-jzS5LFQhrit2kqjJSYDbT-d0mZELY5cAZCyXtNKCBfBHz90NjoWO

     

    I informed Mischief Makers that I was happy to give them more time if I could get consistent communication and a reasonable frequency for updates. I asked them when they expect the suit would be completed. 

     

    As of December 21st, today, Mischief Makers has not answered my question despite having viewed it. I sent this message today:

     

    PvvAz-BP3fTitcAH-z2FZcvTgLjo_gzbC0Xexyvb7TMcwOIGclOJnzH2zXmYi9UEZiDZR94XQ0CurZz5km_-Bymgu_wZa2nUuBc-qAa6qX0hQAPvpsPy-B0U4LJo9loJ0PMJ6Iae


     

    At this point, I am sad to express that I do not trust Mischief Makers will provide me the consistent communication or updates as I have requested. My willingness to accept a later deadline is contingent on trusting my fursuit maker will not ghost me and will continue to provide updates, even if the progress is slow. The silence has spoken. At this point, to resolve this situation, I would like a refund of $7100.




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    I have requested the resolved tag on this beware, as the maker has delivered the product to me.

    My experience past December is documented here: 

     

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    • Administrator
    2 minutes ago, CyFur said:

    I have requested the resolved tag on this beware, as the maker has delivered the product to me.

    My experience past December is documented here: 

     

    While we don't have direct rules against leaving updates like this, we would highly appreciate it if you posted this information to us for record purposes.

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    15 minutes ago, Celestina said:

    While we don't have direct rules against leaving updates like this, we would highly appreciate it if you posted this information to us for record purposes.

    Sure, here's the text of what I posted on twitter:

    ME & MISCHIEF MAKERS — the conclusion. Thread below. On Aug 10 I received my suit from Mischief Makers after a long battle to get what I paid for. I had paid about $7000 via auction for a guaranteed mid 2020 deadline. My struggle to get any communication from MM is documented via artist beware. I posted my AB around December, so I’ll reference that for everything up till that point and move on from there.

    In Feb I got a big apology from MM and photos of the body suit being completed. I was happy with the progress and the promise that the head would be done shortly after. I was ghosted at that point until May when I started looking into litigation via the small claims court of San Diego. In my research I discovered the NCRC (mediation services) recommended by the court to prevent parties from going forward with litigation. 

    I contacted the NCRC in early May and gave them the facts of my case. They contacted MM regarding the dispute, then when it came time to set up a call between the two of us, MM started ghosting them too. The caseworker tried multiple times to get back in contact. After a few weeks of ghosting, the case manager recommended I move forward with litigation and gave me some information.

    I filled out my JC Form # SC-100 and prepared to serve MM with the lawsuit. In the info packet given to me, I read I had to make one final demand and give 10 days before filing the papers. So I sent MM a final email in June letting them know I was demanding a refund to be delivered within ten days. I finally got a response to this email after months of ghosting and was asked to give one last chance as the suit was almost done. In the interest of having my case be stronger if I looked agreeable to accommodating the other party, I accepted the offer that asked for a late July deadline.

    Communication improved and I got more frequent updates as the suit neared finish. I received a tracking number in early August for the suit, though no pictures of the suit put together.

    I received the suit yesterday. There are some concerns I have that the suit might have been rushed in some parts —imperfections like an obvious seam in the face and the markings not being too clean—but overall I think the suit is cute and a good example of their work. I’m not sure I’m happy enough with it to justify the inflated auction price, and I imagine the suit would have been better and handled more carefully in different circumstances, but daydreaming about a world where the maker wasn’t substantially delayed by COVID isn’t a good use of my time, and I have an imperfect but satisfactory product in my hands now. I’m grateful to no longer have to deal with this situation, and that’s all I can really ask for. I consider this situation resolved.

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