Beware: Vani/AshKetchumSays/Luxebytes

https://artists-beware.livejournal.com/967113.html

WHO: Vani/VanillaKitsune/Stripesandteeth/Ashketchumsays

WHERE:
https://twitter.com/AshKetchumSays
http://www.furaffinity.net/user/vani (NSFW)

WHAT: Digital sketch commission

WHEN: Febuary 17th 2016 until present day

Dropbox folder with screenshots from my communication with Vani. Images are numbered chronologically: https://www.dropbox.com/sh/ovug6pf0uk2qr9k/AADhA-e5XgZqfCOnF8NbSX8Qa?dl=0
Proof of payment: https://www.dropbox.com/s/pihp63yjo0g4a2o/Screenshot Paypal transaction.png?dl=0

My communication with Vani:

I contacted Vani on February 14th 2016 according a sketch commission after they made a Twitter post announcing 5 open commission slots (screenshot 1) .
We agreed upon a digital bust commission which I paid $46 for. I accidentally sent them payment in wrong currency at first (AUD) but they refunded me immediately so I could re-send them the correct amount. On February 21st, Vani confirmed that the payment was received (screenshot 2-4).
On March 30th 2016 I contacted them again asking if there was any problems with my commission and they told me they would be working on commissions again the following week (screenshot 5)
On August 5th 2016 I asked if there were any updates on my commission and their excuse was a sudden relocation to Florida. Again they stated that the first thing they would get to was their remaining commissions. (screenshot 6)
On March 17th 2017 I asked for a refund. They promised to refund for my commission, but never did (screenshot 7)
On July 24th they uploaded a commission to their Furaffinity page, mentioning that this was their last colored bust commission from last year's batch. I commented on this submission asking what happened to mine and they quickly responded to this, explaining that they would complete my commission soon. This proved to me that they did not have a structured commission queue at all, since I as many others seemed to have been completely forgotten (screenshot 8-9)

Vani gets a secratary:

On May 24th Vani posted a journal on Furaffnity stating that they had gotten a secretary who would help them organize their commission queue, reach out to waiting commissioners and update with a new journal before June 15th. This is the last journal Vani has posted up until today(16/08/2017) and I never received a message from this secretary. Yet again I was left in the dark and according to the comment section, I did not seem to be the only one.
Link to journal: http://www.furaffinity.net/journal/8241229/
Screenshot of journal: https://www.dropbox.com/s/yshphpggrhxw605/Screenshot secretary journal.png?dl=0

I honestly have no faith that I will ever receive this commission or get a refund. Even if I do, I would not recommend commissioning this artist. They always responded to my messages, but their response was repetitive empty promises.

Thank you for helping me correct any spelling/grammar mistakes!

EDIT 11/03/2017

In short:
Vani refunds me after I Tweet about them (without publicly mentioning their name) about their bad work ethic.

Full story:
Today I received a Twitter DM from a person who claimed to be Vani's manager. They informed me that Vani was about to refund me for the commission, and honestly I was kind of baffled, I knew that I wasn't on the refund list, and I asked for a refund back in March 2016.
I'm censoring their name, but here's the DMs: https://puu.sh/ye2jn/327db3b95d.png
I did receive the refund from Vani in form of a gift transaction, and Vani wrote this in the transaction description: https://puu.sh/ye2nK/5f3b8a605d.png.
I decided that it's only fair from me to remove these Tweets as the situation as has been resolved, but here is a screenshot of them anyway: (includes cussing) https://puu.sh/ye272/bbfa597c41.png. The deadline commissions I was referring to was two reference auction commissions Vani was holding on Furaffinity, one in which has a deadline for October and one for November.

Side note: Vani said that I paid $46 for this commission, which is false. They asked for $46 for this commission, but I paid $50. Not very important, but I would like to include it anyway.

Anyway, even though I am pleased that I finally got my refund (that I was promised in March mind you), I am very disappointed to see that showing displeasure in form of some salty Tweets was the only way to resolve this issue.