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Here is the original agreement for a paw commission and a headshot commission. Proof: Part 2 of the Agreement: Also how you can see on the screenshot above the artist has received the payment, but here is proof of the transaction anyways: After everything was settled I checked out the artists queue to get some kind of idea how long I might have to wait on the commissions. And well I was very surprised that the artists list is really long... So I figured I give the artist a reasonable time period to work on them. So after two months of radio silence in the dms, I saw that the artist still took a lot of commissions, even thought their current list, which got even longer the last time I checked, wasn't even done yet. I thought I'm gonna message the artist again, cuz on their list they wrote that people can message them to get prioritized on their list. This went as follows: I received no response on the original message, even though the artist was tweeting and engaging the entire time on their social media accounts. After a week of no response I decided to message them again. Which is the second message on the screenshot above. When this message was ignored as well I set a deadline for the artist. Which is the third message you can see on the screenshot above. There was a shorter time period between the second and third message, because I already got a bit annoyed. Finally after another week I got an answer from the artist: First I was a bit sympathetic with them, because I get that mental stress can have a big impact on someones life and I explained why I was so persistent to them as well. But showing my sympathy was a mistake, because after the conversation above the artist started to make excuses for not working on commission more and more frequently on their public twitter account. Also communication with this artist stopped entirely in the dms. They never responded back. So I messaged them regarding a refund, after again almost 2 months of radio silence. I gave the artist more time than the deadline I set them originally. And I still haven't received an answer yet.