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Summary of My Experience June 12th, 2024 I contacted Quetzal on their telegram account after seeing a journal advertisement for discounted commissions on their Furaffinity page. Initially they were prompt with their communication to me and by the very next day June 13th, 2024 we had come to an agreement on my commission description and i paid them $100 via Boosty. The problems began when i reached out to them about a month later on July 24th, 2024 to ask for an update on Telegram. My message was read, but i never received a reply. I didn't think much of it at the time, as i do try to give artists leniency. More time passed, and i attempted to reach out by both Telegram message and Furaffinity notes, but never received a reply to any of them. Note: The artist was active in posting submissions and journals on FA during this time. After over a year of no contact, the artist deleted our Telegram chat which caused me to ask for a refund, only to get blocked on Telegram. Now i stand $100 short and nothing to show for it. The Initial Contact June 12th, 2024 i contacted Quetzal on Telegram after seeing a journal advertisement for discounted commissions. Pictured below is verification of @Saspeancea being Quetzal's Telegram account as well as my initial messages to them. The very next day on June 13th, 2024 i provided my idea prompt (NSFW) for the commission and the artist quoted me a price of $100 which i agreed to pay through their Boosty. During this time the artist was very prompt in their replies to me, but this would mark the last time we ever have 2-way communication with each other. Proof of my payment to their Boosty. The Long Silence Attempts to reach out on Telegram Over a month passed by with no word, so on July 24th, 2024 i messaged them on Telegram to ask for an update. This message was read, but no response was given to me. I didn't think much of it, and time continued to pass. I attempted to reach out 3 other times on both Telegram but none of my messages were ever labeled as read. With my last somewhat willing to compromise message being sent on July 19th, 2025 Attempts to reach out on Furaffinity In conjunction with asking for updates on Telegram, i was also attempting to reach out to them on Furaffinity during this long year of silence from them. First note sent on January 26th, 2025, was read but never received a reply. My next Furaffinity note was also read but never received a response. Which was a parrot of my July 19th, 2025 Telegram message. They did post a public Furaffinity journal on July 6th, 2025 explaining their silence, though that's no excuse for outright ghosting me in particular and they were active in advertising commissions as well as posting completed pieces that were purchased after mine. Proof of advertising activity between them ghosting me and that journal. Example of other customers purchasing a commission after mine and getting it completed before mine. Note: Their usernames hidden for their own privacy, as they are not involved. YCH Bid Confirmation date: June 20th YCH Completion date: June 30th (Moderator note: We not not typically accept third party conversation, however, in this instance we are only using this as a means to provide record of date of posting to date of completion. The buyers' identifying information has been removed as the focus is only on the proof of dates.) Asking for a Refund and the Current Situation For what prompted me to even make this artist beware in the first place. After sending my messages on July 19th, 2025 to ask for an update. I checked back a few days later only to find that my Telegram message thread had been deleted by them. After thanking my lucky stars for my own foresight documenting the older messages with screenshots, i decided enough was enough and I gave them an ultimatum for a refund. The Furaffinity note I sent is still unread of as right now (July 26th, 2025). And they took it upon themself to delete the Telegram chat again and locked their Telegram account behind Telegram premium so i can no longer message them. As it stands right now, I am short 100 dollars, no art update, and the artist is actively going out of their way to ghost me. I hope Quetzal comes to their senses and learns to treat ALL of their customers with more respect. Good communication is always the best way to avoid any conflict for both parties, but it takes both. Commission at your own risk, you could see a quick turnaround, or you might spend your money, get ghosted, and have nothing to show for it.