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https://artists-beware.livejournal.com/967696.html WHO: csmutrun WHERE: All galleries are NSFW / 18+ adult art. https://csmutrun.tumblr.com/ https://www.patreon.com/csmutrun https://picarto.tv/Csmutrun https://www.hentai-foundry.com/user/CSmutRun/profile WHAT: Digital art, 2x pictures. 2x characters + background, NSFW, coloured, paid by a Paypal sponsor/friend. 1x character, NSFW, coloured - never paid because we decided to cancel after the above commission took too long. WHEN: 27th - 28th March – made contact. 29th – 30th March – exchanged commission details & payment. 31st March – Promised to finish thumbnails tonight. AWOL 14th April – I ask for the WIPs, & request an explanation for going absent. 14th April – CS explains he lost his job & apartment, but we are top priority. Thumbnails promised. 14th April – When questioned for the turnaround, CS promises finished art by the end of May, & thumbnails promised tomorrow. 17th April – Missed deadline. Request sent. 18th April – Received a sketch WIP. AWOL ( Posted commissions for newer clients, contradicting his status ) Arpil 23rd free drawings livestream www.dropbox.com/s/w1tl5m6tat858mt/IMG_1177.JPG?dl=0 April 24th 20 drawings livestream www.dropbox.com/s/i959n15hai1s9ks/IMG_1178.JPG?dl=0 26th April – Enquiry sent. 26th April – Sketch cleanup received, one character. April 30th - Tumblr update for another livestream www.dropbox.com/s/ta2qbkho3u04c3w/IMG_1179.JPG?dl=0 1st May – Sketch cleanup sent of full scene. 12th of May – Cleaned up lineart received. AWOL 28th May – Enquiry sent. 29th May – Partial coloured flats preview received. AWOL 25th June – Enquiry sent. 30th June – Enquiry sent & refund request, threat to escalate to Paypal dispute if no reply. 30th June – 50% of refund received & finished art promised soon. AWOL 29th July – Enquiry sent. 29th July – Final deadline promised within 7 days, or refund. AWOL 5th August – Enquiry sent. 6th August - Art or Refund request sent. 7th August – Refund sent & confirmed. EXPLAIN: 47+ e-mails of asking for art wips, updates, and extensions. For a two-character commission co-owned by a friend, we had contacted CS, and after the payment went through, communication became erratic & uncooperative/avoidant. I. Consistently made & broke promised deadlines for WIP & finished piece. II. Never provided WIPs (despite in the contract) unless asked, AFTER repeated requests. III. Art progress was next to nil for 5 months, a total of 4 WIPs & a revision. (sketch, rough inked lines, cleaned lines, 5% coloured flats cleanup) provided. IV. Never followed up with an apology & work progress after missing a deadline. Had to chase with more e-mails. V. At one point ignored a deadline for finished art & repeated attempts to make contact, then made another promise immediately after we threatened Paypal dispute. accepting our payment. (See proof linked above) VI. As of 6th August he had ignored e-mails asking for our refund, after missing the final extension deadline on the 4th of August. VII. Responded to third e-mail & promised refund. VIII. Received 2nd half of the commission's price same night. PROOF: (Initial contact/payment & first case of AWOL) http://www.dropbox.com/s/6pd4ld7kmrd7xrc/IMG_0917.JPG?dl=0 (Example of AWOL & delayed responses to contact) http://www.dropbox.com/s/b80cbehq5x2adii/IMG_0903.JPG?dl=0 (29th May - 30th June AWOL & 50% refund confirmation) www.dropbox.com/s/bnqnwjam2ibo7el/IMG_1168.JPG?dl=0 (Last deadline, AWOL, refund escalation, 2nd 50% refund confirmation) www.dropbox.com/s/m6aw1ub6fp64li6/IMG_1171.JPG?dl=0