SplitsGrandma

16 hours ago, Rendrassa said:

Even if others have compensated this, zrcalo shouldn't be allowed to keep the money for work not done. It's a true shame this happened to your granddaughter's first attempt to get a commission and I hope it doesn't ruin future chances. If zrcalo doesn't respond, be sure to contact the organizers of the con and file a formal complaint. It may keep the artist from selling there again.

I was contacted on twitter today from AZFurCon. So I will be filing a complaint with them also.

Zrcalo didn't send me a badge, period. Even after Zrcalo pm me an image of the badge he thought was ours and I told him it was not, later he said he sent it, meaning the badge that wasn't ours. Communications were totally lacking on his part.  I agree in any dealings with sending any kind of merchandise, there should be tracking.

I said I didn't want anything from Zrcalo, but IF a refund is sent to my granddaughter, we will donate it to a charity. Zrcalo has all the information needed to make a refund.

Thank you. I'll be sure to contact AZ Fur Con. I did try to contact them on twitter with no response. I will go through their website and send a message. I appreciate the comments and guidance.