CaptnHawk

That’s fine by me, I thought I’d add the proof just in case, thank you

Hi yes this is me, excuse the slightly different spelling on my name since it was the one way I managed to register here (can provide proof if needed). I was sent the link by the poster themselves (thank you btw) and I came here not just to explain a few things but because I’d like to take responsibility for what happened, Im not gonna come here and and talk about how all of this is bc of how hard the pandemic and 2020 has been on me, I’m aware everyone’s struggling in a way or another, but between grieving, physical/mental health issues, and a few other issues that I’m not comfortable going into detail on, it definitely had a big impact on how things turned out, considering how the pandemic is also why borders closed down for a fairly long time, I appreciate the OP being as patient and understanding as they were, I can’t explain why I shut down the way I did, because I never have been one to have poor communication with customers, regardless of how forgetful I can be sometimes, it could’ve been stress or pressure of all the things I was/am dealing with but it wasn’t okay and it was wrong that I didn’t do more to make sure they were updated and that the package was sent out sooner. I fully acknowledge that mistake on my end, and I sincerely apologize that in a way I allowed for it to get to that point, it was never intentional but it happened and I hold myself accountable for it. I see a comment mentioning art delays and I’d like to take the chance to apologize for that as well, I took more than I could handle because at the time I assumed I’d be able to do everything as I usually did but I was wrong and I’m sorry that it was the people who I owed art to that had to suffer because of my lapse in judgement. As of now (from September 14th to be exact) I have been working on having everything shipped out, tracking provided to those who ask for it (I’m not in the US so its harder to get tracking for everyone after the prices were raised), I no longer do commissions or trades and I am fully focused on clearing this mess I have caused, by shipping what was done and backed up, working on the owed art and also offering refunds, which are sent if accepted, as of today (09/22/2021) I shipped this customer’s order and gave them a full refund for the amount paid, and tomorrow I will be once again dropping off more backed up orders. I apologize once again for the mess I have caused and I vow to never repeat this mistake, I will be personally contacting all those affected for a direct apology and offer compensation for the delay, thank you to those reading this and thank you for the wake up call, it was very much needed, have a wonderful day/night. - Hawk Proof of shipment/refund for this customer’s order here: [Image Removed to abide by A_B standards for PII]