Eden

Post has been unlocked for an update.

This thread has been locked. Currently the artist gave the OP a deadline of May for the refund, and normally we'd have rejected it to wait until then but it was escalated by the leaving fa/ ban from twitter.

Due to the artist's medical status they can't do anything from here until May. So far the community has said its piece and there's no more to add until the artist's deadline has passed.

OP: if May comes around and you still don't have a refund PM any staff member and we will update the thread and unlock it.

4 minutes ago, Tentacles1 said:

Well, if all goes well, that recovery time would be starting tomorrow. As to how she managed to pay for the surgery would be anyone's guess. Was the Journal I posted showing too much personal information, or was it what I said about personal experience?

The answer to that would be both. We aren't here to gawk at someone's personal struggles or to speculate on their financial situation. She is going through a dire medical situation, and that's all that needs to be said.

A post from Tentacles1 was not approved for excessive personal information. Please review the commenting guidelines.

And quite frankly, many artists and service workers exist every day going through rough situations and manage to not be rude to their clients just fine. If it truly is that bad then its time to refund and take recovery time.

" I will still be here to check on friends art or posts journals.. occasionally or whatever, "

"occasionally or whatever" doesn't inspire confidence given where the OP is at now, as well as being blocked on Twitter.  The artist absolutely should have contacted the OP directly if they intended to "occasionally or whatever" drop in for the foreseeable future.  It's only good business.

Mega yikes op.  Please let us know if you actually get your refund when they "occasionally or whatever" decide to come back and do right by you.

3 minutes ago, Mortymaxwell said:

Is it possible to add her aliases to the beware tags?  Gudetamom, Mama Ryun and Ryun Arts and Ruby Wave. http://www.furaffinity.net/user/ryunwoofie

I'm on mobile, and will get to it when I can!

5 hours ago, jarmenj said:

Asking for a refund after this period of waiting would be admitting defeat and saying it's okay to treat clients like this, to be honest. Would you, after 4 years of waiting?

Imo at this point a refund may be your best option. I know she makes more via her sketches than your original commission's cost, and she probably could knock out a refund sketch quicker than completing your image.

Obviously it's not ideal to take more comms to refund comms, but its frustrating to not see you made whole for 4 years.

They are factually incorrect.  They are producing derivative work off of another artist's work.  It being a Telegram sticker doesn't make the item's copyright void and open for public use.  Gross.

Alright y'all! We think Chesta understands how to communicate better. From here on out comments continuing to bring it up may remain hidden unless there's a major update.

10 minutes ago, Chesta said:

And yes that’s is also a great idea as I’ve already laid out plans for how I’ll handle newer commissions in the future. I will only be accepting 1 at a time, nothing else will be accepted until the 1st one is complete. And I’ll be doing a lot more YCHS and bases/adopts until I feel mentally better working again on a regular basis. So I can start a good new routine starting off slow. 

Howdy! We approved the two comments but hid the others for proxy. ? let's keep it focused on the OP here!

8 minutes ago, Chesta said:

Hello, I do not see how me posting updates is unprofessional at all. I am trying to keep everyone up to date as to what is going on.~ 

While I haven't seen the update: overly personal information as you've posted to this client is obscenely unprofessional as it guilt trips clients into not trying to follow up what they are rightfully owed. This is a business client transaction. You can convey delays without guilting people with the nitty gritty details of current events. 

Edit: okay yea I read a bit and stopped reading. There is absolutely no reason to share that kind of information to your clients. And quite frankly your child deserves their dignity respected and not aired out to a bunch of strangers.

Please note that if you attempt to bring that here it simply won't be approved for being inappropriate. 

15 minutes ago, flucket said:

If this were a business transaction, I'd agree. But having someone message you out of nowhere when you don't publicly post your email anywhere (already creepy) asking you to hand over your character, and then when you refuse telling you to "kill yourself fa***t" does not, in my books, warrant any kind of civility from you. Would simply blocking them the first moment they got hostile been a better way of handling it? Yes, I agree actually! Does it in any way undermine the OP for calling someone a fairly tame insult after being told to go kill himself followed up by an actual slur?

Man, I dunno, to each their own I guess, and if that's your feelings that's your feelings. But I certainly wouldn't feel uncomfortable dealing with OP over that. I'd have said a lot worse than "asswipe" if someone called me by a slur and told me to kill myself (over a pony OC).

 

Also, just a general thing, opening with "I don't care what people think of you" is already pretty dang loaded, looked kinda like he was softballing a threat about using your reputation against you right from the get go, OP. Sucks you had to deal with this!

I definitely agree with this stance. If someone came at me in this manner my response would likely be to kiss my entire ass, and they would get a block.  People can't be "On" always.

5 minutes ago, Mortymaxwell said:

The guy's e-mail address is visible in the first screenshot.

Thank you, but it's meant to be. We've allowed it.

5 minutes ago, 1337Scaly said:

Oh, Chesta noted me yesterday, getting upset about this Beware, saying she is working on my commissions and wants this down when she's finished.

The great thing about moving off of Livejournal and to our own website is that we can disable user edits and user deletions entirely.

Chesta, since you may be reading this: I'm sorry to tell you but users don't have that ability.  When you've completed the work, we will mark it as resolved.  The only person who has had control in this situation is you, and so far you've driven your client to have to speak publicly to get any kind of recourse.  That's not their fault, but yours.

This is so frustrating to read, OP.  I hope you get your money back.  =\

3 minutes ago, impishixi said:

I have asked for a refund and they ignored that...they stopped answering me so I opened a paypal dispute to grab their attention. Then they said to me on paypal that they already shipped my base in december, but last week they told me it wasnt shipped yet.  im...so confused.

Do not drop that dispute. If you close it, then you can't do it again.  Disputes can last up to 20 days before they automatically close in the seller's favor. Give it a few days and if nothing arrives escalate to a claim. From there they'll have to give PayPal a tracking number or you win.

If they want to claim it was lost then that's their problem. The onus is on sellers to buy insurance and to ensure the client gets their package. At no point are clients responsible for lost packages.

1 hour ago, Serahcat said:

Whoa, there's so much bitter salt coming from that maker... I can practically taste it.

To the op, I'm sorry that you had to deal with an immature [redacted]... I hope that they did not put you off the fandom.

Heya let's please not hint at name calling either. ?

13 minutes ago, Sarahcat said:

I don't even know what to say. This is by far the most unprofessional beware I've seen in some time. Is there even a chance for OP to get their money back at this point? ?

If they're out of the 180 day time frame, then their only recourse is legal action.  With that said, winning a judgement against someone doesn't mean they'll actually pay.  ?

ALSO:  We know there's a duplicate cap.  The editor wouldn't play nice with us.

I'm sorry you got burned by him.  He's, unfortunately, a repeat offender that goes back years.  He burned me for a $30 story commission years ago, and I had to drag repayment out of him in the form of Flight Rising currency because I wasn't going to get cash back.

His MO is to ignore you until you forget.

Alright y'all let's keep this focused on the beware, not the ethics of tracing.

4 minutes ago, HaruTotetsu said:

Just guessing but that might be due to an error with the site's notification system, not working as it should. Artist Beware might be an old group but this site is entirely new. Error's and bugs appear on sites like this naturally.

I'd suggest going to your Messages by clicking the envelope icon at the top, and print screening that there are no notifications in their and sending the image to a member of staff alerting them to it.

You would be correct. We were under the assumption that users could still see their hidden comments like on the old site, but upon further testing the "mod note" option is simply for us for personal notes.

We will have to pm users manually for rejected comments.

2 hours ago, zrcalo said:

I submitted a long post that evidently didnt end up here.

I attached a moderator note explaining why. We do not accept excessive personal information. Please review our commenting rules.

Artist to artist that kind of information really isn't the client's problem. There was nothing stopping you in that time from contacting them about a personal delay.