The terms of service was changed after the client commissioned them. The client did not agree to anything. ToS changes should never apply retroactively if it doesn't benefit the client. This is blaming the victim. No one is hurting the artist's workflow except themselves.
But they agreed to the terms. I have to side with that, weither the terms were changed or not, they agreed to the terms. It seems also that they never talked to the artist before going to get a refund through PayPal, perhaps if you would have talked with them first a whole lot of drama could have been avoided.
Always talk to your artist, or at least try to work something out. Seems like they went behind the artist back kind of. Not siding with anyone. Both could have and should have learned their lesson here.
Beware: Silvix/FauxxArt
in Artist Bewares
Posted
But they agreed to the terms. I have to side with that, weither the terms were changed or not, they agreed to the terms. It seems also that they never talked to the artist before going to get a refund through PayPal, perhaps if you would have talked with them first a whole lot of drama could have been avoided.
Always talk to your artist, or at least try to work something out. Seems like they went behind the artist back kind of. Not siding with anyone. Both could have and should have learned their lesson here.