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CanadianKitten

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Record Comments posted by CanadianKitten

  1. Sorry to hear about this!

    You might have to send another message asking for another update on your art specifically, as sometimes I've heard some artists will see general "are you okay" or "how are you" messages as just being friendly chit chat and not needing to reply if they dont want to talk.

    Unfortunately you're out of PayPal's refund window as well, so all you can really do is hope you get the art or the refund, and continue to message them every so often.

  2. I'm sorry to hear about this. It's incredibly unprofessional on their part to not ask if they arent sure how to draw something. It was never an issue until 8 months later, like you said. That's rough. They never said anything about it, they even said it was going well when you asked for an update. If nobody had ever requested that, you would think they would ask.

    And yeahhhhh, the "oversized clit" comment isnt great either.

    And I feel you on the turnaround time part. I had a similar experience and commissioned them expecting it to be done fairly quickly as the ad said their would be a 2 week turnaround. It ended up taking nearly a year, and whenever I would ask, I always was just told "you'll be in the next batch", "it'll be done next week", or "it's almost done" for months on end, over and over. Just empty promise after empty promise. Then at one point they asked if they still owed me anything after I left their telegram group (unrelated issue) and asked me to send my ref and details again.

    This was in November of 2019, I had already commissioned and been strung along about completion dates for around half a year at that point. Then they put out the journal saying that everything would be done by the new year. And of course, it didnt, I even waited until march 1st just put of common courtousy to ask for my refund because of the virus and stuff. They said I would get it on thursday, march 5th. Thursday came and gone.

    Then I reached out asking about it, and was told it would be on the next thursday, so the 12th. Nothing. Messaged on the 14th asking about it and they said their mate was having issues getting paid because of the virus, which I understand. They said they would refund on wednesday (the 18th). I give them more time because of the virus, and reach out march 28th. They said I would get it the next day which didnt happen. So I reached out the day after (30th) asking for an update. They reply on the 31st and say they'll send it that night. Got nothing. I ask on April 2st, they say tonight. Got nothing.

    I asked on April 2nd, they say tonight. Got nothing. It was the same thing as when I was waiting for the art, just getting strung along day after day. April 3rd they say they are waiting on someone to pay them so they can refund me. At this point two of my friends had asked for refunds after I did and gotten them before mine so I was getting annoyed. I ask for an estimate on when I can get my refund on April 6th. We have a long talk and I say my issues. They say they're scared they can't pay rent, but they're also taking in lots of commissions and my refund was only $20 and both my friends got refunds that were much higher amount than mine. I leave for over a month and May 13th I ask for an update.  They say this week I will get it.  Week ends and I dont have it.

    I simply re-send my PayPal address. The next say I ask yet again and they actually refund me over two months from my initial refund date, and almost 1 year from when I commissioned. I was going to write an Artist Beware had they not refunded me. It's frustrating and I'm sorry it seems there are quite a few people with experiences similar.

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