Product (PWYW Commission) was offered as a public solicitation in a local State Telegram Chat. I was interested and contacted the seller via direct message on Telegram with inquiries. They explained that they were offering "Pay What you Want" (PWYW) commissions for sale: "just tell me what u want and a price and ill do it" to which I responded with for a $10 traditional commission request. After providing my character reference and commission details they gave me their paypal address and responded "ill get started when im on break", and "and i cant start until paid btw :)" to which I immediately paid $10 for. Up until now, all of this had occurred within one day on February 19, 2020. After I sent the payment, we had casual conversation about their fursuit and our dogs, which does not have much relevance here.
My next communication with the seller was on March 10, 2020: I sent another Telegram DM "Hey there. Have you had a chance to work on the pwyw I had paid for a little bit ago?" to which they responded "no- i ned to make a trello. my commission list is so big atm xD. cuz i opened a ton of like $1 headshots". This was no big deal to me, it wasn't even a month since I purchased the commission and they seemed to have taken in a lot of other commissions at the time.
On March 11, 2020 they reached out to me, "To all of my commissioners: its been super hard to keep on schedule so i have decided to make a trello 🙂 please send your ref(s) and what you purchased at your earliest convinience so i can add you to my trello, hope to satisfy you with my work soon - Connor~!" and I immediately resent my reference sheet along with the details that I paid for a $10 pwyw commission.
On April 10, 2020 I sent the seller a screenshot of our previous telegram history of the initial 2/19/20 communication to which they replied "ty"
On May 2, 2020 I replied to my 4/10/20 message asking "Any update on this? If you can't do it can you just refund me the $10?" to which they responded "i cant as that was my exs paypal. and he took it over" This was the last time that I spoke with the seller. To this day (Currently 06/08/21) I have gotten neither commission or a refund.
In short, the seller made a solicitation in a public Telegram chat and I requested a $10 commission on 02/19/20 which I paid that day. Months went by with no commission despite me asking about it every once in awhile, and on 05/02/20 I requested a final update or a refund to which the seller said they could not do because the paypal that I sent the money to was not theirs and the actual owner locked them out. I never got a commission or a refund. Relevant images of the discussions I had with this seller and paypal transaction history are shown below. I censored out the seller's paypal address for the purpose of this posting.: