I ordered 10 YCH's (1 in May and 9 in June), as well as multiple PWYW arts (in their now deleted discord server) from Brokenvocaloid between May and June of 2019.
I ended up only recieving one of the PWYW pieces during an art stream they did, while all the YCH's as well as another PWYW were left undelivered. All of the undelivered art came to be worth $435 (though I was only able to find proof of $360 of that during my request for a refund, which was my own fault in not thinking to maintain recipts as I was completely new to the commissioning scene at the time and never thought to do so.)
I requested a refund and only ever recieved $25 of the $360 I requested back.
I was also asked at one point to give them $25 as they needed help with money, though at the time I didn't even have $10 in my account, I still gave them $5 because back then I was naive and just wanted to help.
I realize that I was far too passive during the whole encounter and let them get away with too much. I was far too passive in general back then and it's something I had to learn the hard way. But even so, they shouldn't have taken advantage of that. I never received any more correspondence from them after this and eventually gave up. I'm not sure if they are still active online anymore, since they're constantly changing accounts, but just in case I felt it was important to share.
Edited by James
added discord cap
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