Hi there, I am making this post about BrokenVocaloid since I have been waiting on two commissions: one from October of 2020, and the other from February 16th, 2021. To be honest, I would be extremely surprised to ever see a finished piece or even a refund at this point, but I figured I may as well give a warning to other people.
There are also a few other problems with commissions that will be shown throughout the screenshots I will be providing, but I am only missing two commissions/refunds as of today.
These first two screenshots show the first (and oldest) commission that I am still waiting on, with proof of payment included. Also included is Broken requesting a $100 credit from me, nearly two months later, which I feel is at least somewhat odd and unprofessional.
This next screenshot shows how difficult it can be to communicate with this artist due to a total lack of response, which is all too common with her.
A month later, Broken asks for me to commission her again, even though I was still lacking the first commission that I talked about earlier. Fortunately for me, she dropped the price to $25 and I only purchased one. Unfortunately for me, I still never received the commission in question. I also included proof of payment below the discussion we had over it.
The stream that would show off this commission was supposedly moved to a later date, but it never happened at all.
Two months later and she DMs me with a request for me to commission her again. At that point I was very reluctant to commission her again, especially with two unfinished pieces, so I declined.
To me, her response seemed very guilt-trippy and manipulative as she tried to put the responsibility for her eviction on me, a customer of her art. I understand opening commissions for emergencies, but directly contacting a previous commissioner and asking for money under the threat of eviction does not seem even remotely fair or professional.
And, of course, you can see that I asked on the status of the commission over two months later to no response whatsoever.
Broken, of course, ignored my request for a status update altogether and invited me to her new server. I put in a refund request to the server after the commissions were not finished when she promised, and that request has been sitting in the refund channel ever since I put it in. The oldest refund request in the channel is from another commissioner posted on the 28th of July, 2021, with no indication of ever being fulfilled.