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  1. Hello, TL;DR: ChubbyCappie is keeping me on the hook for a $45 for five months with minimal communication and no proof of progress. ---- I never wanted to make a beware for any artist, but given the circumstances and the outcome at this point, my hand has been forced. It may not even be totally relevant for the future since they don't seem to be taking commissions outwardly anymore, but this was still a very poor experience, and warrants a beware as it is the only option I have at this point. For context, I have previously commissioned CC before (mid Sept of 2020) and was very happy with the result, not to mention receiving it within three days of me paying/first contacting. I didn't expect this to be any different, except for the fact I've now waited five months and have had minimal communication (all of which was from me to them; they never reached out to me first). ---- On November 24th, 2020, I contacted CC for another commission idea I had. I received a response the following day and sent my information to them, and I paid the invoice that day. Proof of payment (they don't have their name publicly available afaik so I censored it): Some time passes, it's now December 12th, and I haven't heard anything, so I reach out to them. I get a response on Dec 20th, and they ask for proof of payment, so I send it to them (censoring URL as it has the above screenshot but with less censored): This is the last time I heard from ChubbyCappie for months. Mid February of 2021 rolls around and I'm now getting frustrated. I responded to the last message they sent me (I hadn't received any others): I receive no response, so in mid March, I send an email to their PayPal email letting them know I'm still waiting and giving them the necessary information. The screenshot cuts off the full text, so I'll include it here, minus the image information. Hi, I paid you back on Nov 25, 2020 for a commission. The information is on Furaffinity. You’ve been silent on there but I follow your Twitter and have seen you active there. I’m wondering if I’m going to get my commission, or if that’s not possible, then I’d like to receive a refund. For simplicity’s sake, I’m going to include all relevant information here. I received no response and initiated a chargeback, and finally I received a response. SIDE NOTE: I learned too late to NEVER withdraw the claim, even if the artist asks (I was aware it couldn't be reopened but did it anyway), and that is on me, I know. Unfortunately, I did so, hence why I'm writing this beware, since I already made the mistake. Yes I'm still beating myself up for it. And no, I'm not happy that they asked me to cancel it. They may not realize that that's bad form, but still. The last time I heard from ChubbyCappie was April 7th, 2021. (link is NSFW so I censored it; the pose I wanted is only suggestive, and there is no NSFW detail in the original links so I didn't censor them) Now at the end of April and at my wits' end, I sent them this as a note and email, and then followed with the addendum note/email. They have not seen either yet on FA. Some people might think I didn't wait long enough after sending my final heads up before writing this, but consider: I've already been waiting five months I've been struggling to remain in contact Everyone I've vented to about this told me they wouldn't have waited this long I haven't seen a single WIP or any proof they've started on my commission I am a very patient, understanding client. I don't mind if people have delays, I understand internet issues. But given their recent activity on their other accounts, the lack of communication is completely unacceptable and honestly insulting, and I will only wait so long. ---- Conclusion: I feel awful that I closed the claim and should have either accepted a refund if they didn't want to deal with the limited time frame or done whatever else would have happened. I'm accepting that I will probably just have to bite the bullet on this one and accept the loss of $45, since while I don't believe at all that ChubbyCappie was out to scam me, they did. And that's unacceptable. They continue to be active on YouTube and Twitter and have gone inactive on their FurAffinity, so my only hope is that they catch wind that there is a beware on them and find a way to right this wrong, and I will gladly mark it resolved and move on with no lasting ill-will towards them. Thank you for reading. I hope something comes from this, but at this point, I don't know.
  2. Epilepsy warning: This usser made kidcore/webcore stuff, so lot of shiny things Okay, im kinda nervous and i hope i made this right. On September 6th, i asked NekoB0mb on their da about the prices of their customs. We come to an agreement and they give me their discord to talk about how i wanted the customs, originally they were 2. On discord i tell em i want 3 more and they agree, so i send the payment. They answered me and there wasnt any problem. I asked for updates each month, and they answered me, telling me they have exams or things like that. Agreement of two customs for 150 points each one and to pm them on discord Payment of points, it has two screen since later on discord, i tell them i wanted 3 more Description of how i wanted the customs, and kinda proof of them deleting their discord( it doesn't appear their ussername) Some months later, they desactivate their account on da, and delate their discord, thay were erasing their stuff on th. I panicked and send a message to someone they frecuently commissioned them. Who tell me they were in a difficult situation and that i didnt worry, that my comm will be make. So i waited. And time later they reactivate accounts. On ends of march i send them a message via th, and they tell me to contact them again via discord on a new one. So i did. And asked them if they have a problem with the comm they can cancel and give me a refund or that i can wait, i also asked if they had a waitlist. Contacting them after they desactivate their media and giving some time to rest, asking for update or refund if they cant do it. They answered me, they have wips of two of them. They telling me to contact them on discord to show me the wips and that. Me telling them that day and some days later i pm them. They ghost me for weeks. Time later i discovered they had instagram and i pm them about wanting a refund there sending the proof of the agreement and payment. And they continue ghosting me. They continue active on th and opening commissions on instagram and making some adopts. Me pming them about the customs and asking if they have trello/waitlist And being ghosted Contacting them on instagram, telling them that they tell me to pm them but they never answered, showing them proof it was me, and being ghosted again. Now on may, they got the last of my patience, i asked again about a refund on their the profile since they didn't answer any pm message i sent. And they erased the comment i put on their th. So some hours later i asked again telling them that please stop ghosting me, and how cynic is to make a post about being upset about being ghosted when they are doing the same. Time later two of their friends answered me with a low bad joke. Telling me they were dead/killed. I would have believe them if it wasn't by the fact that the user erased my comment and that they continually post and interacted with other commenters. Also that their kind of fun is like that inbetween them. Feel kind of immature. Contacting them on the comments for second time after the first comment was erased , telling them i wanted a refund becouse of the time with no updates and ghosting. And stuff of them accepting more comms and they need to have a better communication.
  3. Undelivered Commission I do realize I have been waiting for 6 and a half years for this suit. I have been trying to be understanding and patient with Clementine about this commission. However, after this long of a time period, her lack of communication, her every changing replies, and numerous excuses I have decided to move forward with this post. Below is a timeline of the communication between myself and Clementine and also her boyfriend the CFO. Back in November 2013 Clementine was having a black Friday (artistic freedom with limits) sale and I decided to buy it. (I believe the original post was on furbuy, but not 100% sure) The commission was for a full suit for $1280, with a deposit of $576 I sent the deposit to her with a money order within a few days (because if i pay with PayPal I need to add 5% according to her TOS....which is a violation of PayPal, however that's not what I'm concerned about) I was under the impression from her ad on furbuy that I would pay the rest once it was completed, so I waited. April 22 2014, I receive an email asking about the rest of the payment, and I replied that I thought I was supposed to pay when it was done and before it shipped. September 13 2014 (yes 5 months later) I receive another email telling me she does not work on anything until the payment is in full. This is when the excuses start, her first reason is work is super slow until they sell their house. We go back and forth for a little bit about paying and I send her money orders in early October for the balance ($704) All during October 2014 she sketches up some designs and sends them over to me and we decide on one Mid October she tells me she hasn't received the money orders and I end up having to call and get them stopped and reversed which took quite a while. During November 2014 I had a huge expense (over $5500) and told her I had to hold off paying the rest until it got sorted out. We went back and forth on emails for a little bit and that's the time she started getting disrespectful to me saying how she has bills that are way past due. She ends up getting angry with me and tells me she may cancel my commission and it is on hold "indefinitely" she also tells me that she has used my whole deposit to buy materials. I ask for a refund at this point, and she tells me that there is no refunds and the deposit is non refundable ( I also would like to point out she has not asked me to sign any contract at this point) She ends up blocking me on facebook in December, so I am no longer able to message her. She instead has her boyfriend (the CFO of her company) emails me and says he will conduct business with me from this point forward. December 24th The CFO tells me that I need to make the remaining checks payable to him personally, and I refuse. I told him that my business is not with him it is with Clementine and i will make the checks payable to either her or make them out to fruitsuit creations. He then tells me I can make them payable to Clementine. December 29th 2014 I sign a contract for the remaining balance Since the contract was signed I mailed the payments as follows Jan 15th 2015 mailed $200 ($100 plus $100 credit) - it was received on Jan 21st -- see below for paid in full email Feb 23rd 2015 mailed $100 - it was received on Feb 28th -- see below for paid in full email March I had a few extra bills and had to use the $100 credit from Jan -- see below for paid in full email April 14th 2015 mailed $200 - received on April 19th -- see below for paid in full email May 1st 2015 mailed $204 (the balance) - received on May 8th 2015 (paid in full) and was told I was moved to the "working queue" Clementine sends a newsletter out 4 months later with her working queue and I am not on it, on the list is 2 heads, one partial, 3 on hold (with the commission names). She tells me there was some confusion and she will update it. She does not. October 14 2016 (yes a year later) She tells me she is finishing up 2 heads and I'm a few spots down the line. Jan 13 2017 she tells me there are six in front of me, 2 of which are just heads **April 2017 more excuses that she has several breakdowns a week and it's hard to concentrate and work on commissions. April of 2017 is when something odd happens.....there is another person commissioning her for a rush suit, I'm not sure if I can mention names, so I won't but there is another artist beware about Clementine from this person. The odd thing is that they paid for this nearly 2 years after mine was paid off, but she was sending WIP pics to this person and I have yet to even be told my true place in line. April 2017 she tells me my place is "one less then last time I told you" **July 2017 more excuses of bad side effects from medication, mobile and cognitive Impairment, horribly depressed , separation anxiety, hysterical crying spells 3-5 times a day [Verified by staff. Lots of medical information.] July 8th 2017 she tells me "i believe there are 3 or 4 in front of you" **September 2017 more excuses of her injuring her shoulder September 2017 She gets mad at me for asking where I am in line saying that I've been waiting for a long time, she tells me that there are people waiting longer, and I signed a contract that has no completion dates. Dec 11th 2018 (another year later) she tells me "trying to get this done so I can move on" **January 2019 more excuses of her cat being sick, and not having a place to live with her workshop May 29th 2019 after 100 excuses from her I am told "Thank you so much for your incredible patience! I do wholeheartedly promise that I will make your wait worth it!" **August 2019 more excuses of her Mom being sick (not posting conversation due to her privacy on her mothers health issues) Dec 15th 2019 after more excuses I am told "I really can't thank you enough for your patience.. and I promise I will go above and beyond to make it up to you, and everyone else I've let down.." May 16th 2020 After asking about my place in line yet again, I am told "i believe you are 6th in line."....I then send her screenshots from 3 years prior of her telling me that there are 3 or 4 in front of me. she tells me she must be looking at the wrong copy and will get back to me. _________________________________________________________________ I feel that I have been beyond patient with her, I can be sympathetic to what people are going through, or if they have things happen in their life that they need to just stop for a little bit (which she did have a few which I did not include in here due to the privacy of her family) However, with whatever you are going though mentally or physically and still traveling to many conventions and fursuiting while injured instead of working on your obligations, or even keeping me informed about anything that is going on in 6 and a half years, doesn't seem like a good way to conduct business. Waiting 6.5 YEARS from ordering or 5 years from it being paid in full with her story ever changing about where I am in her line, and excuse after excuse, (which I found another post with the same issues) has gotten me to this point of frustration where I feel I need to let others know. Especially since she has taken other commissions AFTER mine and has worked on them before mine. Clementine has shown me that she doesn't seem interested in working on my suit by not letting me know anything about it, and the things she has told me she contradicts herself many times. For example, about what she has bought for my suit (she tells me she didn't buy anything, then she tells me she has the fur from a previous project, then she tells me she used all my deposit for supplies) another example is my place in line. I'm not quite sure if there is any bookkeeping in where she works on things, but she doesn't seem organized at all about what she is working on. There should be an exact answer to that question, I am not sure why I can't get a straight answer from her on that. She has not posted any updates on her working queue or anything of that sort in a few years, so I am not even sure she has one. I had asked a few times early on for a refund which was refused, I even had said if she is unable to work on it at all that's fine, I can just get a refund and either do it myself or get it elsewhere, I have asked for a transfer to another person and that was refused, she seems to be banking on the contract saying is does not have any completion dates, however that doesn't give anyone the right to take money and not deliver a product ever, and I think 6 and a half years is way beyond the time limit to wait for something like this. I feel that I have been very lenient with her and tried to compromise but her excuse after excuse has led me to make this post. Along with her lack of communication in her work order. In the 6.5 years there has been a ton of emails and messages so I couldn't put them all so forgive me for such a long post. Please think twice before commissioning anyone, and feel free to reach out to those who have commissioned a person in the past to ask about their experiences. I was willing in the past to work with her in the past on this problem asking her what she needs from me in order to get her working on projects, (I even sent her a link to an industrial sewing machine for a good price because she was complaining about her needing a new one), but her lack of communication and concern about this commission has led me to believe that she does not intend to provide me with a product. I am however still willing to accept a refund and turn this post to resolved, if she is willing to refund my payments.
  4. March 2nd, 2020 SP and I were on VC when a question came up, as seen in the screenshot. Curious, SP made a sketch and shared it with me. Immediately, I jumped on it, offering money as first dibs. There wasn't an addition or edit for the design commission. Throughout this transaction, I did not ask for updates, as I trusted them enough to uphold their end of the deal considering they were a friend to me. Question Concept May 14, 2020 - 2 months from the start I sent them money to help out and thus, the design became labeled as "Sam Bait". Payment July 25th, 2020 - 3 months from the start I received a second update. WIP January 6th, 2021 - 10 months from the start I inquired about the design comm. They responded they had told me through one of our VC sessions they might have accidentally deleted the file. This, of course, made me upset. But they reassured me they'll restart the design and go deep diving for the WIPs they sent me as there were thousands of images to go through, as we nearly spoke every day. Inquiry February 24th, 2021 - 11 months from the start It turns out they renamed the file. Further discussion of the idea occurred. Last "Talk" May 1st, 2021 - (14 months from the start) I sent them a message regarding the design and having no desire of wanting it anymore. What led to my decision was the fact they had finished multiple comms that were accepted AFTER my purchase for the design and FINISHED before the completion. One given example is this: Trello: https://trello.com/c/JidbFFqZ Cancellation In conclusion, as a client, I'm thoroughly upset. Please, take caution when commissioning synthpolice. Having quality art does not equate to quality services. [Mod Edit]: After asking the client about a refund policy after the last pic, they responded that the artist has a "no refunds if the client cancels" clause. The artist has not contacted them since.
  5. As of this writing, posted in May 2020, I regret to make such a post for an artist that, given his talent, is unfortunately an artist that has given due consideration to list my grievances towards. To start things off, I had paid for a commission to the amount of $520 through Paypal, for one of his themed stream commission pieces. Below is a screenshot indicating the purchase that I made to that effect: Having worked with Bad Coyote, and Lobosan who acts on behalf of Bad Coyote in commission related conversation, I admit that I had some past difficulty with one other commission. However, I was willing to be lenient in spite of this, and figured that given a reasonable time frame, with updates about where I stand, it would be no problem ordering a commission for the amount that I paid (the amount paid, by the way, included a tip on top of what was asked initially). Here is a snap shot taken from Discord initially about where I stood for the piece. Here, this screenshot conveys that: I had paid for the commission (with tip included) Bad Coyote (aka BC) has indicated that the "bulk of this would be done either October / November" Details affirming the commission and an understanding of what I had ordered. Fast forward to December 2018 (at this point, 3 months later, 1 month behind estimated delivery date) At one point, I wanted to follow up with Bad Coyote and Lobosan to ask about the commission, so I had messaged Lobosan to ask about my commission In summary of the conversation made here in the following screenshots: Bad Coyote was not feeling well and was unable to give an update on the commission If I needed to discuss a refund, then I would be welcome to ask outright (this will come into play later) I tried to clarify I just wanted to get an understanding of where I am at Given the stressful circumstances, I was willing to extend the time I had to wait Sometime after the conversation, Lobosan and I had messaged to see if we could set up a time to where BC would stream and work on the commission A few days later, I had messaged Bad Coyote to see if I could get an update on the commission which I had ordered At this point, I was in line to discuss with Bad Coyote about setting up a session through a streaming platform where I could see the commission being worked on: A few days later I had received a message from BC regarding the session: I had no other record from either Bad Coyote or Lobosan from this stretch of time, on any of my devices or chat logs regarding the status of my commission that I have ordered. At this point, many months later after what I had thought I had made an effort to communicate my stance and hopes of getting updates on the commission I had ordered, I was at a bit of a lost as to whether I would get any kind of news, or even suggestion that my commission would be started on. Fast forward to May 2020 (at this point, 18 months later, grossly behind estimated delivery date) I finally receive an update, and at this point was in low spirits to a point that I frankly didn't care any more about the commission This is where things went south fast as I had tried to express my wish to receive a refund on the commission: At this point, being human and having my patience tested, I had responded in a manner of indignation to have to put up with this: It is a lot to digest from the conversation, but I would like to offer as much context to this difficult conversation that I went through: I have been a commissioner for a few years at this point having ordered around 10 pieces or so. I had thought I had established a good artist / commissioner relationship at this point My previous efforts to communicate on my commission piece had earned me the criticism from Lobosan to be called a "thankless customer" with a "poor attitude" My efforts to try and discuss a refund having waited for so long, was no longer open to discussion (even though Lobosan had offered to give a refund at an earlier point) Naturally I had conversed to Bad Coyote directly and addressed my disappointment in all of what has happened in the span of conversations I had over the weekend (as of writing this May 4 2020) This is ultimately what I was left with on a parting note from Bad Coyote: After 18 months of nothing to go on for the commission that I paid $520, there was nothing to give an update as he seemed to have not started on it I apparently have received the same amount of communication to the other commissioners he had (which I cannot imagine how nightmarish this scenario has been for the other commissioners) Trying to address a problem to both Bad Coyote, and Lobosan, about the commission I ordered and waited for several months ago, has come to a point where having to ask for a refund has warranted me is "thankless" by the artist himself Whether or not I will receive the commission that I have ordered, remains to be seen. I have no expectations on it being delivered to me, or that it will be worth the wait that I put up with trying to communicate to both Bad Coyote and Lobosan over the commission piece. In all, I fail to understand how in the process of all that I had to put up with from Bad Coyote and Lobosan how any of this could be considered a "satisfactory mutual conclusion" having been barred from further association when I tried to address a SEVERE PROBLEM in their business model and interaction with their client(s). I can NO LONGER endorse Bad Coyote as an artist that is worth anyone's time to order any commissions from. They have demonstrated poor communication with their commissioners and will attack / discredit legitimate concerns that are brought up against them.
  6. Around the end of August 2020 I made a post in a facebook group for Custom Plushies asking to commission a plush maker for a plush of a character from the show Super Robot Monkey Team Hyper Force Go. One of the makers that approached me was a UK-based maker named Sona Simkova. On the post I asked them to send me a direct message with examples of their work. After they sent examples, I asked Sona if they had any social media accounts and this was their response. This is why they are referred to with their full name, as it is the only thing available ("Ockolapka" is from their public facebook page's URL). I agreed to commission them and on September 2nd 2020 I sent them payment via PayPal. Once the payment was given, I would message them every 1-2 months requesting updates on my commission. Being an artist myself, I'm more than understanding of how much time and work goes into making plushies so I never rushed them. In the beginning their responses seemed pretty normal delay responses. Now this I thought was slightly odd as they never mentioned before that my commission was in a queue, but I did tell them I was in no rush so I was understanding and let it go. Here is where I started to get worried. COVID-19 is no joke and of course if they did contract the virus I would want them to take it easy, but at the same time it started to get weirder and weirder that Sona was feeding me excuse after excuse. But I didn't want to think badly of them for it; I hated the idea of accusing them of being a liar during a deadly pandemic. However, this was also the start of their delayed responses, and I was started to get seriously annoyed that I was the only one initiating conversation. As you've seen in the previous responses, I had gotten a few "I forgot to tell you"s, so really I should've been a lot more suspicious much earlier on (Word is censored from their message because they put my last name). So once again I got radio silence, and it's getting close to me needed to move out of my current apartment so now I really needed my commission to be done sooner. At the same time I started to realize I might not even GET my commission, so I decided to twist the knife and see what happens. Unfortunately my fears were true. As you can see in my second response, Sona's facebook icon is next to it indicating they've seen the messages. They have now proceeded to ghost me and has not responded to my messages since. I reached out to one of the mods of the Plush facebook group about them and this was the response. Sona appears to be attempting to disappear, and has ran off with my money. I cannot open a dispute on Paypal because it's past their 180 day limit (which I will admit is on me for not keeping track on dates).
  7. Beware of this person, they silently return money, so if u not checking your emails so often - YOU CAN LOSE YOUR MONEY after one week he\she requested money back. (March 28) I don't know how to find any other their accounts, but I have their email. (IDK if it is fine to put here emails, so I will not??) He\she bought the adopt from me [proof 2] and then silently request money back, but my rules saying "no refunds" [proof 1]. Then, it was my bad, because I am not usually checking my email, so I lost too much time to argument the request. [proof 3] wolear - old account which one was deleted after purchasing the adoptable yaawween - their fake (I guess) account Proofs: [proof 1] [proof 2] [proof 3]
  8. In July of 2017 I attempted to purchase a fursuit from Lucky Gum Fursuits (see originalpurchase1edited.png and originalpurchase2edited.png). After a few years of waiting I asked for the refund that was promised in their terms of service. The buyer agreed to the refund and promised to pay me back every month until I got $1515 promised to me (see promisedrefund1edited.png and promisedrefund2edited.png). However I have not received any of the payments. I have made several attempts to contact the buyer again to work with them personally on how to best resolve the issue (see twittercommunication.png and attemptedfurthercommunicationyahooedited.png) but they have yet to contact me back.
  9. I was part of an auction of UtikaBu the auction is still here and his comment on winning. I won the auction on 25. Oct 2020 After this we exchanged our discord tags to talk about details there. We agreed to add some clothes to the picture wich would increase the price by 20 $ The artist was active and was slowly getting trough his queue all fine from this point so far. After some time he stopped posting stuff on FA and/or Twitter. This is where the silence began. After roughly 4 months I asked him for an update on his queue on 06. Feb. 2021. Sadly no response I waited and another month pasted and I sended him a note on FA on 15. Mar. 2021 Wich is still unread to this day I also wrote an email to his email address that is behind his paypal account he uses, wich reminds to look into the notes and discord messages. (Also no response yet)
  10. Outline: (The artist has had me on queue since April 27th, 2020 but has since taken me off completely and archived in December) The following is the commission I purchased from YCH.Commishes, it was won in a bid for $75 so that it could be shaded. Their own ToS said that you will receive finished work in 14-days but they stated they were sick so I delayed & gave them necessary time+space. It became a long line of ignored notes, ignored messages and other things that went without response. There was a period where they put the commission on hold in their queue as well but they quickly moved that to "In-Progress" once I asked them about it again. It remained in progress until recently. I hope that the outcome of this can be either a full refund or the art returned. Following the successful bid, I paid the artist immediately and even covered the fees on my end. Me communicating with the artist concerning it being on hold on the website, it was later lifted. I submitted the details not only over FurAffinity but also on discord where not only they confirmed receiving the payment but also the rest of the details. This was the last + only communication I had with them over discord. I messaged them first on the delays in August, then again throughout the months but they neglected to respond - but did read them.
  11. I had commissioned this artist around 3 months ago, and under the pretense that a reduced price would be had, in addition to a handmade item being sent to them in exchange for 2 pieces of art. As far as my end of the deal, it was a handmade blanket, as I happen to loom things and promised her a handmade blanket specifically to fit her couch. I value a normal, full size blanket (around 30$ in materials and usually a 7x5 size) at 80$, and also gave her 30$ cash, amounting to a full 110$. A WIP of the work done. (The item was shipped off 5/22 to another purchaser after I was blocked, so this photo is all there is.) After nearly 2 months, they returned to me with a first draft that wasn't anywhere near what I had requested, and she was incredibly rude to me, claiming my character was a trap, as well as turning a SFW image commission into a nearly NSFW one. She had a fair criticism to ask for more details from me, but when I had first commissioned, I had explicitly asked if she had enough details. After this, she pushed my commissions to the bottom of her queue, and ghosted me for 2 weeks. After this, I confronted her about why she did this and she claimed she would work on others who "appreciate her art" first, and used this to rectify not working on my commissions. I then asked her to either refund me due to her continued disinterest and expressed desire to not do these pieces, and that's when she removed me from her server on discord, blocked me, and is continuing to refuse delivering the product she agreed to. She has since blocked me from contacting her and has kept the 30$ I sent her. Below I've attached all conversation material. (date of these caps is May 21st 2020) Proof of removal/block
  12. My apologies in advance for posting this as a caution, first time post and I'm not sure if my situation exactly qualifies as defining it a "Beware", so I went with the lesser of the two, just to be safe. On or around late February 15th/ Early February 16th, 2020, The Artist @K1NGL3ON put up a public tweet offering up sketch commissions to those who wanted them in the replies. I threw my hat into the ring because the artist genuinely does good work, and I wanted something of one of my OCs. I was then contacted by the Artist via DMs, where we began to converse regarding the details of my commission. It was at this point that the Artist then requested payment and sent an invoice to my paypal address. Total Paid was $30 ($20 for the sketch commission, and an additional $10 Tip). Following payment, some light banter about the large response the Artist had received in the thread offering the sketch commissions. Following this point was the first absence of communication. About a month had passed since initial payment, so I reached out requesting an update. I was given a response back that personal things came up and that they need some time to recover. I responded back that it's okay and they go ahead and take the time that they need to recover. I reach back out again a bit over a month later, in May 2020, checking in, seeing how they were and if there were any updates on my commission. I received a small message of "working on comms" in response. At the time of writing this post, this was the last time I had received any communication back from the Artist. I then proceeded to reach out in somewhat frequent intervals, from around 2 weeks in May, to 1 month/month and a half gaps, with my latest message to them on October 30th, 2020. No response. At this point I'm well past the deadline to file a dispute on my commission with PayPal, so that is on me. I wanted to share this to bring awareness about the situation that I'm experiencing. At the end of the day, I'm someone who can afford the loss on the commission I am referencing here. For me, $30 is a negligible chunk of change that I can afford to lose. My main purpose for writing this is moreso on the principle of the situation. I get that life happens, and things come up that throw us for a loop. Hell, for a time, I was an artist doing my own thing before I got a full-time career, so at least to some degree, Yeah, I get how things can be sometimes. At the same time though, I'm at least expecting some minimum level of effort. At this point, I've waited for months and even over a year and some change for some commissions, be it something still actively worked on, or me still being in a queue (post payment) or whatever. For those situations, it was, and still is, fine for me. In my mind, it's both understandable and justifiable BECAUSE, at the very least, the Artist communicated their current status properly via some method so that I was at least in the loop. I, at least, had a basic understanding of how things were going on their end. Like, if you just communicate, then cool. I legitimately do not care about how long it takes, so long as I at least have an idea of where things are at. When the communication stops, that's when the frustration and the worry and confusion starts. I hope that this post helps some people in the future, because things like this shouldn't happen.
  13. Back on June 27, 2019 I commissioned Nakooma for a predesigned fursuit head, the cost of the head was $200 and the extra $5 was for any Paypal fees (later on I gifted them $20 due to them saying in a post on their profile that they really needed it after someone forced a refund, I dont really care about the $20 they can keep it). From June to October I was given excuse after excuse as to why there were delays. Last I received any messages back from them was October 17, 2019 where they had promised progress pictures, which I never was sent. Since November 20, 2019 to now I have messaged them with no answer, during this time I know they were talking with ppl on their Furry amino (which is now deleted) and had completed a couple commissions that were started after taking mine. Nakooma said they started working on the fursuit head but I'm not sure if this is true due to no progress pictures ever being sent. Neither my bank or Paypal can help me due to me taking to long to getting around to the issue and only suggestion I got were to "directly contact merchant for a refund", I had life stuff going on that distracted me from getting to this sooner though I wish I could get my money back it's much more important to warn ppl to stay away. Nakooma supposedly had life stuff going on back before June through November (last I heard) from what they told me but if there was too much going on they should've just declined the commission instead of taking mine to then complete other commissions and then completely ghost me. By now I have already left the DM I was in with them guessing that they'll never respond or they would never give my money back even if they did see my messages. I just wanna put this all behind me but make others aware.
  14. I contacted the artist known as Coyot_Tea at the time in reference to an open commission post made 02/09/2020 for a full body character painting. Discussion was quick and they responded within 20 minutes, where references were provided and payment exchanged. Deadline was self imposed by the artist within 2 months. Once the deadline was met I contacted the artist asking for an update. I was told that they were experiencing computer issues, and that once resolved my commission would be completed. Since then the artist has made no attempt to contact me, and since created a new account that they use to post their art (Sudo443) and is currently ignoring my messages. No contact has been had since 04/21/2020
  15. Besped sent me a note on FA wanting to do an animation commission for me. We then continued to talk on Discord about the commission. I agreed on having an animation done of two of my characters. They said that the animation would take 1-2 months. Then they sent me an invoice, and I paid it. They added that there would be weekly updates. After about a week, they sent me an update. I approved the sketched 3-4 frames, and agreed to add on another bit of animation. (The WIP sketch is no longer present due to them deleting it just today.) They sent me an invoice for the additions, and I paid it. I didn't get another update for another few weeks. This update added a few new frames, but did not have any changes to the rest of it. I approved that update, and they disappeared again. (The WIP sketch is no longer present due to them deleting it just today.) They disappeared again through the Holidays. I messaged them again after the new year. I did not get a response for weeks. Once I messaged again, they responded, stating that they'd be gone for another week or so. At this point, I've asked them for a refund both on Discord and PayPal. On Discord, they said just to go through PayPal. I have not received a response as of yet on PayPal. I will update this post once things start moving forward again.
  16. In October 2017, I commissioned Juicysuits for a full plantigrade suit (suit's name is Terror) for $2200. When I did, I was given a soft deadline of around 2-3 months. I paid via down payment, and sort payment plan. I sent my DTD, and the process started, or so I thought. At this point, there were around 8 partial suits in front of me. Over the next few months, I asked about the deadlines, and it kept getting pushed back. Here's some examples from 2019, and she still hadn't started my suit. Note: The "3 suits needing to be done ASAP was untrue. There were still 6 suits ahead of me. The queue was NEVER cleared. She promised me that she'd start making smaller parts of my suit. Never happened. The only thing I got was a 3d printed bas that was used for all big cat suits. It could've been for anyone else, however. I also want to note that she spent my fursuit money on other things. There's two ways I know this. One, she, in the middle of a long queue already, posted this on her twitter for more money: Finally, after THREE YEARS, I threw in the towel. No progress at all, and she was finishing suits at a speed of two partials per year. At this rate, I'd be 23 or so by the time Terror would be done (I was 18 when I ordered, I'm 21 now). She told me that there could be a payment plan, but I got my lawyer Aunt involved, and I got all my money back. So beware of Juicysuits. DO NOT commission her, she will spend all of your money and then finish your suit in 6 years or so. I recommend you commission her when her business practices improve, which I hope is after she completes the remaining suits in her queue. She was as nice as she could be, but her business practices are extremely lacking. I never got Terror, nothing at all. I'm almost too scared to commission anyone else out of fear of repeating the same process.
  17. Summary: In December of 2017, I paid the artist $110 to create a single character, colored animation loop. A rough work-in-progress was shown in January of 2019, but the artist has ignored contact since then and still has not delivered a finished product. Timeline: 12/01/2017: Xhybora contacted me via note on Furaffinity, asking if I would be interested in commissioning an animation from them. [1] 12/03/2017: We moved our conversation to Discord, where we discussed the particulars of what would be made and how much it would cost. The final agreement was that it would be a single character, colored, looping animation for the price of $110. [2] [3] [4] Later that day they sent me a PayPal invoice, which I paid, and was confirmed to have been so by them. (I have the transaction info if needed, I just didn’t include a screenshot because it was under the artist’s real life full name) [5] 04/16/2018: The artist messaged me through Discord that they would be providing a progress update soon. [6] 06/21/2018: Concerned that it had been 6 months without any proper update, I contacted the artist asking for a progress update. The artist responded assuring me I would get an update the next day. [7] 06/23/2018: Two days later, I messaged them asking about the update they had promised. I received no response. [8] 07/27/2018: A month later, I asked more forcefully, this time specifically asking for a WIP. [9] 08/02/2018: The artist said they would be going on a trip, but would provide a WIP as soon as they get back, claiming to have already started animating the commission. [9] 09/03/2018: After another month of radio silence, I asked again about the WIP they had promised. [9] 01/07/2019: After seeing a Twitter thread of several other people claiming to have commissioned Xhybora and never gotten a finished product, I delivered an ultimatum to the artist on Discord: Either provide me with a WIP or refund what I had paid. The artist responded that same day asking to talk. [10] They sent two rough WIPs [11], and I apologized for doubting them. The artist then admitted that the Twitter thread was true and that there were others who had been left hanging like I had, but the artist assured me that they were working to make things right with all of us. [12] 03/27/2019: The artist contacted me via Discord saying that the animation would be finished in 2 weeks, but inquired if I would like more added to it. I told them I didn’t have the money to do so and they said ok. [13] [14] This would be the last I ever heard from the artist. I have tried messaging them on discord but have gotten no replies. I noted them on FurAffinity but have gotten no reply. I left shouts on their FurAffinity page, that have been removed by the artist, after which they blocked me on the site. [15]
  18. At the beginning of 2018 I took Codeine up on a deal. She was to do me a couple's sketch page with flat colour for a grand total of $200. As of now, it is still ongoing and I have two basic sketches (not-coloured) which was shown to me at the end of April 2018. (I'll come back to this later.) Proof of Purchases From the initial purchasing of the commission to the first sketch update, I always had difficulty communicating with her, whether it was due to no replies on Discord or her emails. This is a long running trend that is still happening today. She has said multiple times that she has personal issues going on, some to do with mental health and some to do with money. I have tried my best to be cordial and to respect the time she may take as I can understand is can be difficult. But even after a year there really has been no progress on my end all the while she still accepts more and more commissions without ever really seeing them be uploaded. (Of course, these people may have very well gotten their work done, but Codeine told me something herself which makes me doubt that.) Large and Unmoving Backlog She told me once that she had a backlog of near 100 people but only works on those that continue to pester her (like myself). Obviously at the time of hearing it, I thought it was a little peculiar and borderline scam-like but I tried to stay positive and said at least it lets her focus down on 'urgent' ones and such. I'm fully aware I could considered mean or inconsiderate to go back on my word of not outing her, but at this stage I feel like I want to get the word out. With all the hubbub of Jailbird working up a backlog and constantly taking more made me think of it, and if I can stop people from falling into this pit like me, then good. From the horse's mouth the artist has a fairly dodgy work ethic / professionalism since it seems a lot of people's money has sunk into the void. Potential Attempts at using my wallet more I would take this one with a grain of salt, but it also showcases the long periods of time I would often have to wait for any kind of communication. She once drew to my attention an adopt for a character going and she started out by saying how much they liked drawing my character, and if I were to buy this adopt for her, I'd get a steady flow of art with them together. To her credit she said it was quite a selfish ask and didn't seem bothered by me declining. However it was followed by a particularly long period of time without any word from her after having finally just been in regular contact with her. Her initial proposition on Jan 17th. A period of time without contact from the 17th of Jan to the 20th of Feb. (Now, I personally feel this was because she failed to get the character out of me BUT I am happy to be proven wrong and to state that as more my opinion than anything else.) This further shows poor communication on her end, creating a frustrating time on my end. Combinations As time went on, I foolishly continued buying smaller things from her which also were never completed HOWEVER she did offer to combine them into the price of the sketch page. With everything said and done, she dropped a few patreon rewards and sketch slots I purchased completely in order to put more detail into the page. This included a piece of work that she left as flat colours instead of finishing, saying that would go into the page as well. We ended up basically having her owe me the same full sketch page but fully coloured, fully shaded instead of just flats like we originally settled upon. (Which I was happy to accept, of course.) Recent Endeavours and Attempting Refunds Lately I've been asking her for refunds on the page. Since its been so long since I've had an update, and trying to get into contact with her was a trial within itself, I started talking more about simply putting it to rest and getting me my money back. There are many things I'm still due from her but have stated I'm perfectly happy to just focus on the very original $200 and forget about the extras added on and the little sketches I bought on the side. Just the other day she responded and tried to say that the amount of work she's already done is worth $260. Even though she had this to say about the original. This was the picture in question that I asked for price on. This image, flat coloured would be worth $200 in her own words, that we settled upon and I paid. Compare that with what she had managed to do for me in one evening that she is saying is worth $260. We since moved to Twitter to speak, since I generally found better success getting her there, and I could see whether she read my messages or not. She said it was worth $260 because she has apparently done more work on it since (That I have not seen so I haven't been able to even approve it.) though I can't help but imagine she will quickly draw something up or colour a part of it to show me when she next gets back into contact with me. (Which to be honest, if she does then fine. I won't want money back for work that has been done, that's the whole point.) But as it stands, that's all I have to show for my money. Conclusion and where I am now 4 days ago Codeine explained to me she was away from home for personal reasons and assured me she'd be away for 3 days max and would be home to talk with me further about all of this. Obviously, she has not but has read a post I sent to her earlier today. (Still past the 3 day limit she set.) I have essentially been left on read at this point in time. The blue tick means someone has seen your post. Grey is the opposite. These were from today. 8 hours ago and 52 minutes ago respectively. I ultimately didn't want to make this as I hoped we could come to an agreement and I could let it all go. But after constant delays to periods of time she comes up with herself, I promised to myself I would write this up and be done with it if she failed to meet the next deadline. (Yesterday.) Even if my own issue never gets resolved I hope this might at least make a few more people aware that it might be best to steer clear from this one until her backlog seems to be more under control.
  19. So I’m not too sure if this goes under a Beware or a Caution but here this goes. In the middle of July 2020, I won an auction for a ych piece and had waited for Nika to contact me. Since i did not receive any messages or comment saying I won, I went and sent them a message which they did not reply to for approximately another month. It was definitely a red flag. We add each other on discord and begin to discuss the commission there, references, payment, etc. So I sent the payment on September 17, 2020 and within the span of about 4 months, I only hear from them once more time in October, then silence after that. In January 2021, I told them that I will be refunding the payment from PayPal if I don’t hear from them and so I did exactly that. A week or so later I started a resolution/dispute on PayPal. Within the same hour of having started the dispute, she texts me saying she is working on the commissions she has in line and if I can wait. I tell her my limit to wait has been reached and I wanted my payment refunded. She starts to guilt trip me by saying she will be homeless if I refund the payment. She also stated that it was against her terms of service to refund the payment when progress has started. So I go back to look at the terms stated in the post (which has since been deleted) and it says “NO REFUND after I started to work on ych.” I look for my name in the list of the commissions in progress she has. She has 44 commissions in progress at the time of writing this, another red flag. I finally find my name buried in there and it says 0% pre sketching, meaning that she hasn’t begun. I clearly have not broken the TOS but she insists that I have and now she will not send me the refund. I want to make this to warn anyone who wants a commission from her because she may try and bait you out until the point where you cannot refund on PayPal.
  20. -Original Agreement: "YCH with car" for $15 back in January 2018. My Character with a specified car. I can't remember exactly when I bought the YCH on FurAffinity, but the first Message from them arived on January 4th, 2018, payment was on January 5th, 2018. This was my very first attempt at a commission/YCH so I waited patiently. On August 12th, 2018 I reached out to see if we were going anywhere. They said they are a bit out of the loop, but would be posting soon. Nothing ever heard from them again. So now, 3 years in, i'm finally calling it done for good. $15 ist not the world, but still a very bad first experience.
  21. June 8th, 2020: Jors Tweeted that he was offering bust sketches, and that the proceeds would go to Reclaim the Block. The same day, I reached out to Jors to have one of my characters drawn. Jors was asking for $40, but I sent him an extra $15 for a total of $55 through Paypal. Jors told me that he expected to complete commissions within a week. He stated that, once he had completed all the commissions, he would post the donation receipt. June 9th: Jors posted a completed bust commission for another user. June 10th-August 19th: Jors is inactive on Twitter. August 20th: Jors posted two more busts on his timeline. He did not specify that these were donation commission sketches, but they appeared to be the same style. I assumed that it meant that he would soon finish the other busts, including my own. August 21st-September 20th: Jors was actively posting on Twitter. I did not receive any messages concerning commission progress. After September 20th, Jors has not posted on Twitter. September 27th: I contacted him through Twitter again to see if he was making any progress on the donation commissions. I did not receive a response. October 17th: I message Jors again, letting him know that the end of the chargeback period is December 5th. I told him I hoped to resolve the situation within the next month. November 2nd: Jors did not acknowledge my last message despite having over two weeks to do so. Initially, I intended to wait until December 5th before opening a dispute. However, his lack of response suggests to me that it is unlikely that he will finish the commission even if I gave him the rest of the extra time. I sent him a message that I would proceed with contacting Paypal. A dispute has been open. As it is not yet a claim, Jors still has time to reach out to me and, hopefully, resolve the problem without Paypal's intervention. I am not really sure if something happened to Jors that was out of his control and made him unable to complete my commission. However, nothing was ever communicated with me so I can only speculate. Also, he never posted proof that he donated the commission money that he received.
  22. - Original agreement: AB a YCH from them here: https://ych.commishes.com/auction/show/MORT/-sleeping-pony-/ Bought for $25USD on the 2nd of January. - Proof of payment: Correspondance/Updates: Product was delivered on January 5th, (deleted correspondence on Instagram), however finished piece was found to be traced from INowISeel on DeviantArt. (source: https://www.deviantart.com/inowiseei/art/Minuette-823399989) Found on the 20th of January. Paypal charge back has been filed, seller agreed to refund only after privatizing their insta and twitter, currently awaiting payment from Paypal.
  23. My personal journey with BadCoyote begins circa mid 2017, when I discovered his art on FA, and fell in love with his more realistic rendering of muscle. He had one pic in particular, of a bald eagle (Shown later below), that I just adored, and when he was open for commissions circa mid-2019, I created a PayPal account and made my first purchase: Specifically, I paid $250 USD for a character reference sheet, which included "Front, back and side view of the character, color swatch, and choice of font" and "A collaborative design session" (Included here is his newer commission form, circa July 2020, and his older one from early 2020, same prices and listings, but added a bullet point for "Complex armor/outfit/tattoos" costing $50 extra): I paid in full on June 22nd, 2019, and would not hear from BadCoyote again relating to my commission until April 24th, 2020, a full ten months after the invoice date: Now, lets talk about BC's Terms of Service (ToS): he has two separate versions, an old one (Used before July 2020, as far as I can tell) which he now claims applies to me based on my purchase date, and a new one (Screenshot taken in October 2020): Now you will notice the old ToS on the left has no set time-frame and refunds section, and is rather vague on when pieces will be delivered. If I give him the benefit of the doubt, the vagueness was not intentionally set up as a slippery way to get out of refunds, but rather run of the mill incompetence. This is seemingly corrected with the updated ToS on the right, which has a fairly comprehensive policy in the "TIMEFRAME & REFUNDS" section, specifically: I would consider a character sheet in the same level as a painted illustration, given the work involved, which would have given BadCoyote until December 22nd, 2019 to finish my commission. The fact that I didn't even hear from him until late April 2020 means he is in breach of his own ToS. And to be clear: He did not start work on my commission, as far as I know. BadCoyote does not run a Trello board, note system, regular tweets on progress, or updates to a profile like FA, Weasyl, Inkbunny, DeviantArt etc. with WIPs, nothing. BadCoyote routinely goes completely silent, for months on end, and no one has any idea what he has been doing in the months since his last tweet or last art stream on Picarto. The few updates commissioners or fans get is through his Twitter, which, for our purposes here, does not routinely give updates on commission progress or WIPs. He will post finished pieces randomly, usually weeks or months between such updates, and I never received any indication my commission was ever worked on. This leads to my character commission. On Twitter, I sent him examples of what I was going for: Here start and ends the "Collaborative Design Session". This is me telling him what I wanted with the commission, and then it just ended. I would send him more examples of what I wanted from bodybuilding references... Doesn't matter. He never acknowledged these additional images, or that he got my messages. Thus ends the "Collaborative design session", I guess. Personally, it did not feel collaborative, nor a session. Pretty unsatisfying, tbh. On June 28th, 2020, BadCoyote updated his Twitter with a list of 23 commissioners waiting on pieces: A few days after this tweet, BadCoyote announced one of his random Picarto streams, where he did art live, and his husband, Lobo, ran trivia, with prizes being either sketches or chibis (btw they still owe me a chibi from a year ago when I won trivia) done in an hour or less, live on stream. I take this as proof that he can work fast, as the following two pieces of my werewolf sona, TK, were finished within 4 days for the weightlifting piece, and the forest piece was finished live on stream since it was a $30 sketch commission, in under an hour: I would also like to point out his response to posting a queue of 23 separate commissions waiting to be completed was to draw sketches as trivia wins and take on stream commissions. Because he announced the stream, I figured that was a sign he was working, and decided to ask for any updates: Note that I did not say "I agree" or "I like it", because I did not want this to happen. But this was the first and only indication from BC that my piece was finally going to get worked on, a full year after the original invoice date of June 22nd, 2019. So I made a point to watch the stream, win trivia again (because that's what I do dab), and have people admire my eagley boi. This is the only piece I have received from BC regarding my $250 color character sheet, a full year after I commissioned him, paid in full: I'd like to note I was never sent a draft or image, and instead had to screenshot the stream. I will be honest: I don't fully like it, and I would have liked more changes, as I detailed on Twitter; such as a v-taper waist and more prominent obliques, as well as some changes to the muscles overall. This is a starting point, I fully get that, but BadCoyote and Lobo were seemingly against any changes made in the chat on stream, I guess because it made more work for them? Now, what I imagine BadCoyote will say is that because I have this pic, I will only get a partial refund from him, if any at all. My argument is that I paid for a character sheet he described in his commission form as being "Front, back and side, with color swatch". This is a black and white draft, barely the front view, and was started and completed on July 4th 2020, well outside the 6 month maximum outlined in the ToS, given an invoice date of June 22nd, 2019. This here represents the first and only piece of evidence BC did any work on my commission, and it was preformed a full year plus after invoice date/the commission was paid in full. I have not received what I paid $250 for, given the only work preformed is this black and white sketch, when I commissioned him for a full color eagle character reference sheet including front, side and back views. Since the Picarto stream on July 4th, 2020, I left Twitter because of personal reasons (Twitter was stressing me out, basically). This had the unintended consequence of cutting off my only communication line with BC, so I made a new Twitter account solely to communicate with him. He told me it would be better to email him, so I did just that: I never got replies when it came to updates on my commission, but he did reply to an email relating to his husbands health: I take this as proof he is reading this email address, and therefore is selectively choosing what he does and does not reply to. He told me on Twitter to email *this* email account. After speaking to a fellow BadCoyote commissioner about how long its taken and not hearing anything from BC, I finally decided enough was enough, and sent an email to BC saying I am posting an ArtistBeware on him because it has been over and year and a half now, and I have not received any updates on my commission. He did not reply. So I decided to leave a warning in his shouts to anyone considering working with him: BadCoyote deleted these shouts a day later, and reached out on FA: Let me be clear: There is no good time to ask BC to preform his work duties. Anytime I have seen anyone bring up the fact he owes them art or a refund, he treats it like he is being bullied, followed by a bevy of excuses ("Multiple Surgeries", "Burnout", "Been feeling sick because of my [censored]", "Dealing with family drama" etc). If I did not contact him on his holiday, I would have interrupted him while he was *totally* working on someone else's piece, or was sick and not feeling well, or was dealing with his dog, or whatever. There will never be a good time to make BC do his job, in my personal view. To ask him for updates regarding my $250 commission from a year and a half ago is quite obviously rude, and how dare I. The finale to this is I sent him a note on FA asking for any updates, and BC sent me a note back saying he is willing to do the piece, so long as I remain civil. So I accepted his offer, specifically because of this line: I reiterated what I wanted for my eagle design in response: Like the past year and a half, no response, no updates on Twitter, nothing. The week passed. Its been 18 months at this point. When BC talks about civility here, what I believe he means is "Go easy on me" and let him continue operating as he does. The way he conducts himself has lead to a queue of 23 people, all of whom paid in advance, waiting in some cases years for their drawings. When you criticize this simple fact, you are being uncivil in BC's view, and in fact, bullying him. BC says in his FA messages to me that he plans on leaving the fandom: To BC, all I can say is good luck.
  24. I purchased a commission from Galactirad on etsy that was never fulfilled by the artist. I attempted to contact them twice on etsy about it and recieved no answers. Unfortunately Etsy said I had missed the window on opening a case against Galactirad which means I never recieved my commission or a refund from etsy or the artist. For a long time I was unable to reach Galactirad through etsy or Instagram. For a long time they went silent on social media until recently they announced they would be moving to another Instagram account under the name Strawberrydecayy. I politley contacted them again to see if they would resolve the issue, instead they blocked me. I've noticed their etsy shop is now closed, but they are still accepting commissions through PayPal. - We originally agreed I would provide references and payment and they would draw me a full body colored image of my character. I've tried to provide adequate proof in chronological order for the event in question. This includes messages and proof of payment.
  25. TLDR: I commissioned Cassandra in August of 2018 and have received nothing but delays and excuses until she stopped responding to messages in May of 2020. Back around August 2018, I had decided to commission Cassandra for a custom plush of a character I created. With it would be included 1 set of clothes and plush jewelry for him. The total for it was $170, which was paid on August 18th, 2018. In September, I get notified that she’ll be moving soon but that the plush would be finished once that was finished. She next messages me a bit in October with a question about the clothes and I don’t hear anything from her until I message her in December asking her to check with me about the address before sending the plush. From this point in time, I was distracted by some personal matters that were going on (the reason I would eventually be moving) and kind of forgot about the commission until March 2019 when I sent a new shipping address and asked how the plush was progressing. She was still recovering from a surgery she had in the month before. From here, I checked in every so often and ask how things were going with my plush and I was reassured she was still working on it while also getting a new excuse each time for further delays (family issues, dog had babies, moving again, etc.). Finally, we get to May 2020 and I check in again only to hear she had moved her focus to making masks and that she was having issues with shipping things due to COVID. This is the last time I heard anything from her even though I messaged her multiple times from August to November. And full disclosure, I wasn’t exactly nice in my last message to her, but I was very upset after having been lead on and lied to for so long. Around early to mid-August I start worrying because she hadn’t replied to me yet and I end up checking her Etsy page. She had posted a notice that she was temporarily taking a vacation due to the pandemic and so she can track down delayed or lost packages. It did state that current orders were still in fact being worked on though, which made me feel slightly better even though I was still worried. Not to long after, I had noticed that the message had been updated to include that her Instagram was hacked, which at the time I figured was why she hadn’t replied to any of my messages. However, I didn’t notice until mid-September that multiple negative reviews had popped up on her store, all of which site either missing orders, lack of communication, or both. So now it wasn’t just me she wasn’t communicating with, but a bunch of other customers as well. Of course, I still wanted to give her the benefit of the doubt though and tried reaching out through Etsy but all I got was the auto reply. Not getting any replies here, I also try to reach out via email to hopefully clear things up and quell my worries, but again, no answer. Eventually, her Etsy shop was either removed or taken down due to the negative reviews (not sure which). Not sure where to go from here, I post a missing contacts post on here on Artists Beware and also reach out via email. At this point, I has already suspected that I had been scammed but still hoped it was just some problem that had happened. After a few days, I was contacted by another person who told me that she had also done this with quite a few others, them included. [removed due to third party] Additionally, she deleted the emails I was using to try to contact her sometime after I had first emailed her about this whole thing. With all this going on, I felt I couldn’t give her the benefit of the doubt any more and decided that I would put up a beware on her. I’m also inclined to believe that I was given the runaround and a lot of what she told me may have been lies. I certainly do not believe her Instagram account was hacked, as the timing was just too convenient and happened just as all the negative review started coming in. I am also very doubtful that she lost as many shipments as there are people who did not receive their order even with the COVID related postal delays that did actually occur. I had also even reached out to some family members in my desperation to get any sort of communication with her. I got a couple replies back, one of which also stated that they had ordered masks from her but she told them the package had been lost in the mail and that they are still waiting for their money back as well. Most recently, I had also discovered that she has a Twitch channel where she has streamed many times since I last spoke with her, further evidence that she is not in a position where she wouldn’t be able to reach out to anyone and that she was indeed ignoring not just me, but everyone else as well. So regardless of whether I’m able to get a refund, I would like to say DO NOT COMMISSION CASSANDRA WISE. It’s been so long since I did and I have nothing to show for it. I’ll admit that I definitely wasn’t as persistent as I should’ve been with this commission, but ultimately she’s the one that run off without so much as a good bye and it seems she is refusing to communicate with anyone that she owes work to. Proof of names:
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