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  1. (My original advice post is located here.) NOTE: Her real name and email haven't been omitted, as they are readily available on her websites. Unfortunately, because the artist and I were on friendly terms, much of the communication for this commission was done verbally at Phoenix Comic Con (PHXCC). However, I'm providing screenshots of the correspondence we had online. I originally discussed a pencil drawn commission with Goldenwolf at PHXCC back in 2017. She told me that She'd have it done by May 2018 (the next PHXCC), but would get it to me sooner if requested. I told her I'd be selling some things after the con, and if I had enough after obligations, I'd confirm the commission and send payment. (Email Discussion) As agreed, I sent payment for the piece with extra for shipping via Paypal on July 7th 2017. I didn't receive confirmation she had gotten the payment, so I nudged her on August 4th. She replied on the 7th with confirmation, making mention that she thought she had already replied to me. When I saw her commission queue posted to FurAffinity (FA) on Feb 5th 2018, I asked why my name appeared to be missing from it (the screenshot was taken recently, after my name had been added). After I pointed this out, she assured me that mine would be finished "this month", which I took to mean February. During February, she also attended Texas Furry Fiesta, where she advertised accepting more commissions on FA and Twitter. On April 16th 2018, I sent an email over with my updated reference (no big design changes, just more examples of his different forms were added on it). On the 17th, she said I was on the "short list" and she'd be getting to mine after a couple of other things. May passed, and on June 10th 2018, I asked for a progress update. On June 26th she emailed over a rough sketch for my approval. She mentioned in the same email that she was suffering from severe depression. I responded requesting a few edits, but because she was my friend and I wanted to be supportive, I tried not make her feel pressured. After I didn't hear back from her on social media, I sent her another email on October 26th 2018. I offered her the option of just refunding me if she was unable to produce my commission in a timely manner, and her response to this is just better just read from her email directly. I waited to post on Artists Beware for advice until after December, because she mentioned in the email that she was hoping to have the piece done by then. Following advice from A_B, I sent an email on February 15th 2018 asking for a refund using the outline provided to me in my advice thread. As of the writing on this, I haven't heard anything back from her. While collecting screenshots for this post, I found her current Terms of Service. (She has never directed me to it, so I'm unsure how it may have changed over time.) I do know, that if I seen this TOS before commissioning her, I wouldn't have, friend or not. (It features an "A**hole Clause", which in and of itself would be a huge nope.) Notable Sections: 1 2 3 I also found that she has a Patreon, which despite her huge backlog, offers sketches to certain tiers. I'm unsure, however, if she's actually provided them. 1 2 I'm not sure what else to add, really. It doesn't currently look like I'll be receiving my commission or a refund. ? 04.14.20 update: UPDATE: 4.18.2020 On 4.14.2020, just hours after the update was added to the post, Goldenwolf sent the client this refund and statement: She had not done work beyond the sketch provided back in June of 2018 The client responded with this invoice and statement Goldenwolf then refunded the client on the 16th of April for the remainder of the commission payment. This issue has now been marked as Resolved.
  2. I commissioned Glowner back in 2019 for some NSFW commission art and haven't been getting the promised product at all. Sadly a lot of chat history is not available anymore since the Discord Server this was originally on has been deleted and I saw no need saving anything as I had no reason to distrust the artist, as I was still fairly new to commissioning and not knowing that taking safety proof would be a good idea. I did not contact them for a long time until I saw them posting some art or generally talking on Twitter, which continued after I contacted them on Discord for my refund. I contacted them somewhat regularly to avoid a block due to being too pushy, but still am waiting on any update. Instead they continued posting elsewhere, as on Discord and Twitter. I frankly feel like I am being ghosted/neglected and I feel I will not be repaid. I am still being owed 200 bucks.
  3. TLDR: I Paid for a commission I never received Back in mid 2017 I came across a post on Furry Amino from CanineVomit offering animated icon commissions. Interested, I contact them and we work out the details, with the payment being made on July 16, 2017. Fast forward maybe a few months and the end up announcing that they were leaving Furry Amino and tell their commissioners to email them (I don't have any screenshots from Amino as when they deleted their account their portion of the chat dialog was deleted as well). I do so and never get a response. After some time passes, I ended up finding them on Instagram and re-establishing contact there. After a bit of panic due to lost contact everything seems fine. More time passes and I hear nothing further from them again, and the same thing happens. They respond, everything's fine, but THIS time this is the last I hear back from them. I attempt a few more times to message them on Instagram after a while of not hearing anything but they never respond. Eventually they also end leaving Instagram like they did Furry Amino but without leaving any contact info for commissioners (They did leave their account up with the name "doggydeadd" for a bit but completely deleted it shortly after). I find them on DeviantArt and, like with Instagram, I attempt to contact them again. After a few attempts, they deactivate their account without even responding.
  4. One day on October 3rd, 2018, the artist asked me if I was interested in getting art from him. He was offering a discount: $50 USD for two character line art, $15 less than what he usually charges for it. He supposedly wanted the money that night (which I think is a red flag all on it's own), and it was an artist whom I really liked. I decided to get a friend in on this and we decided to commission Synx. He then explained that he needed it for his medication which I could completely understand. We pay and wait for him to be ready before we sent our details. A week goes by and I ask for an update. He says that we are next and he will be able to make our commission in a few days. A few more days go by and they mention that they are delaying our commission a few days because they're making a big move. Like before, I let it go. Later in December, he tells us that he is now busy with work, also adding that our commission has "highest priority." More time goes by... until recently when in another Telegram group chat, I see art with his name on it. We were not the "highest priority." I ask Synx about it, and he now says he is ready to get started. I will admit, that I did not discuss with Synx what we wanted, but I was waiting for him to be ready. Full picture. Note the 2020 date on the top left. I let him know the details of what we wanted all that time ago and he says he will update us with a time. He keeps saying "I will try tomorrow" only to find out he hasn't. Recently, I have been bumping him to see if he has even started, only to find more excuses. He offers us more art in compensation for the lack of progress over the past year. Still nothing. As of Feb 2, 2020, I had subscribed to alerts to his Picarto which tells me when he streams on that platform. Hoping that it would be our commission, I log in and watch the stream only to find out that he isn't working on our stream. I ask if he has a timeline for our art, only to have him say "no exact date." Picture from the stream on Feb 2, 2020. I am extremely disappointed with this artist, and would advise not working with them. At the very minimum, don't give them your money until they are actually starting the art. I love their art, especially since they hit kinks that I love, but this experience was just horrid.
  5. As for the "What": Several month's worth of physical Patreon rewards. I marked the "When" as when she stopped providing what I was paying for. As I recall, the Con*Tact company is run by two people, but Maly is the most particularly active/public and does a lot of sales under the name, as well as tie her Patreon to the company, so I felt that was relevant to connect. I had been supporting Maly's Patreon since October 2017 under the most basic receive physical reward tier. For the next few years, she posted updates and sent out rewards just fine -- she was super kind, she always replied to messages, and I had no issues. It wasn't until months ago she stopped posting updates, as well as sending out the promised rewards. (Notice the most "recent" update was from June, 10th 2019.) I had gotten so used to getting the packages in the mail without an issue that I didn't really notice I wasn't getting them, but checking my records confirms that the last reward she'd ever sent me was in April of last year. Yet the whole time, she continued to charge for rewards, as if everything was carrying on normally. (Whenever Maly would mail out Patreon rewards, she'd send out a Paypal email like any of her normal Con*Tact orders including the tracking, my last one was from April, 3rd 2019.) Upon realizing this, I tried to send her a Patreon message to ask about it, which was met with no response. I checked her twitter, noticing she was frequently active on it, and tried to DM her. The first message was ignored, but the second time, I got a response. She herself confirms she had not been sending out rewards, and promised to send out large packages to make up for everything she's missed. I'm a fairly understanding and patient person, and I'm happy she finally addresses the issue and promise to try to better things. I give her time, and wait it out to see if I get anything. Time passes, and nothing comes. I don't get the rewards I was promised, and I also never get any sort of verbal follow-up. I try to poke her again... and again... and again. And am met by being ignored and left on read each time. Trying to give her the benefit of the doubt and ample time to get things together, I finally caved and gave an ultimatum after finally withdrawing my Patreon pledge. Perhaps something I should have done far earlier, my mistake. (This was the last time I had money taken from me. Though I will note that she did NOT charge for one month back in January, which had made me believe she was being genuine about wanting to make things right. She however went back to charging the month right after.) As far as I'm aware, you cannot dispute undelivered Patreon rewards/updates -- and I'd honestly rather not get a refund. I've been a huge fan of Con*Tact and their products for years, and more than anything I want this solved so I can go back to supporting them. But with this refusal to even speak to me, I'm at a loss for what to do.
  6. Note:: I am both Paintdog and Drawindonkey. I switched names roughly a year ago. I originally found them on a game called Furcadia as user Cou though I've moved PCs since then thus do not have logs of that in particular. We discussed a commission involving a sketch page of my character. Discussion went well, info was sent, I paid, done and done. Four months pass with no word from them, despite regularly checking on Furcadia for response - I then finally checked FurAffinity and sent a message, getting this response (2). Admittedly I cannot prove it, but they never actually contacted me on Furcadia. Four months later, I messaged them again, asking for a refund (3), which they promised they were working on gathering the funds for. One month later (4), I messaged them again, asking status. More excuses. I was told of 'initial sketches' being done, I was never actually given these. This is the last time I got a direct response from them. Six months later (5), they posted a public journal asking anyone they owe something to to message them. I posted reminding them of the fact that they owe me 95.00$ from a commission that never got completed. The shouts have been deleted since then by [removed] who is their significant other, but after a long period of time had passed ( roughly a year and a half ), I noticed Cou had favorited something quite recently in their gallery, so I posted a shout on their page asking anyone who knew of the whereabouts of this artist to send me a note if they know how I can get in contact. Three people contacted me. They aren't relevant to this case but apparently have similar experiences. I won't be disclosing their names, but one of them recommended me check with [removed], who again is Cou's significant other. So, I messaged [removed] (6) who replied very quickly but then ceased replying as soon as I mentioned Cou refusing to respond to me. (7) Again, all shouts were deleted, but after not getting a response, I posted a shout on both Cou and their partner's pages warning about Cou and that perhaps [removed] is in league with their theft. I was then blocked on both accounts ( [Removed] apparently has access to Cou's account themself ). Afterwards, and the reason I'm kinda-sorta including [removed] in this beware, they added a disclaimer on their profile page (8) not to contact them about Cou. Though I think I'm not the only one who had done so. The line "They are no longer doing art at this time. Respect their decision as I have." is the main reason I include this. [Removed] does not seem too bothered that Cou has actively stolen from myself and others. From one of my aforementioned sources, I was referred to their instagram page. I made a new account to try messaging them there (9) but they've shown no signs of activity so it might just be something they don't check often, if I'm giving them benefit of the doubt. I was then referred to their facebook (10) where I sent more messages - They are much more active on facebook than instagram or furaffinity judging by what I could see on their public profile, and in fact reblogged someone else's post a couple days after I send those messages. (11) Cou has wronged not just me, but others who I hope will also post bewares, as Cou is not a first time offender. They've been known to change alias in the past to hide from customers as well ( this didn't happen with me except I do notice the spelling of their name is different from the paypal address from four years ago, and their facebook name today ). Beware. Do not commission this artist. You will get excuse after excuse about why they cannot work on your product or refund you, and then you'll get nothing at all, not even a response.
  7. This beware is concerning the artist Space (spacemuttt) who did not deliver commissioned artwork and since disappeared. On October 29th of 2018 (verified by payment detail below) I purchased an icon from the artist Space. Subsequently, on November the 1st of 2018 (conversation confirming payment occurring the following day) I decided to also claim a slot in a single-slot YCH the artist was hosting. The artist did not ever deliver the items, and instead only dodged contact attempts or made excuses. On the 29th of November, the artist contacted me claiming personal reasons that prevented them from completing the art, and noted it would be done soon. I'm quite a patient commissioner, so the net time I follow up isn't until around February 16th of 2019. I again hear nothing for a while, and decide to follow up in April, asking for the art or a refund. I get the following response on April 10th, 2019. This is the continued conversation after following up as requested. The artist claims they finished the chibi headshot, but doesn't provide me any link, nor do they post it. I respond thanking them for the update, and also noting that they never sent the headshot. On the 18th of April 2019, 6 days later, I follow up again with no response. As you can see, my FA Outbox has registered that the note sent was never read by the recipient. On the 20th of July 2019, I send this note as a final status check, it too is unread as seen below. The artist then disables their FA page. This artist clearly dodged communication and made up excuses as to why they couldn't complete the art. As shown, I tried to be as patient as possible with them. After attempting to work this out via the above communications, I attempted to file a chargeback on both charges but, as is PayPal policy, too much time had elapsed. I no longer want the artwork, the only acceptable resolution at this time is for the money to be refunded.
  8. I bought a slot for an M/F explicit piece, and I bought the female slot. The pose leaves ambiguous penetration, so the bottom slot could very easily be make if a dick is drawn on the character. I buy the slot, the artist (ponsex) messages me, and I send them the ref of the character. I send them the nsfw reference, which shows clearly visible female bits, and as all my other YCH experiences have gone, I expect to be asked if they have any questions about things like outfits, color, edits like cum, internal shot, etc, but for the most part its straightforward. Fast forward to yesterday, I get a completed picture of the image, and I have four versions in total: an M/F version, cum and non-cum, and an M/M version, cum and non-cum. I never asked for my character Caiya to have a male edit. The sketch had included a penis in the case that the second slot was male, but as per the reference, it is very clear that the character is female. I feel like the fact that something as major as the gender of the character being changed without my permission is a major betrayal of trust on the artist's part, and even though the original version was completed as requested, the edit should not have been made at all. This character specifically has a backstory as surviving domestic abuse, and a major part of her character is being a strong, tough female. I know there are a lot of users (including me) who relate strongly and on a personal level to their characters, and that can include self-identification such as being trans. I talked to a lot of other people and they agreed that especially for certain characters they own, they would be just as livid seeing their character in a gender they are not supposed to be/they don't identify as. My major problem is how dismissive and unaware they are of the problem, if not to the point of rude. They do not seem to understand that this is not okay, and whether its the easy way or the hard way, all I want them to understand is how big of an issue this is. If this is how they react to this kind of issue, they don't deserve further business if this is their attitude. The screenshots are below (read from the very bottom up):
  9. I added this person a quite a few times to my Discord and Telegram, But nothing PewKong seem to react back to it. I got everything documented. listed form up recent, and below from where i started to commission PewKong: 6/01/2019 - PewKong posted a journal on FA about the commissions. But no work has been done seem like the reactions from ppl. 11/11/2018 - PewKong posted a journal on FA about it's mental health problem and alot of stress with depression has hit in life. appoligized about the delay. 29/10/2018 - I Posted a shout on PewKong's FA page, asking about my commission i been waiting for like 8 months. Never got ant reply back 19/03/2018 - PewKong posted a journal on FA about all the commission's that have been accepted. Computer didn't work anymore but would have be fixed soon! 17/03/2018 - Note send to asked about my commission. This is what i got back: it would take a week to finish! 21/02/2018 -Confirmed that the commission was paid with Paypal 21/02/2018 - Not many hours later i received back a note from PewKong, along with some idea's PewKong made to choose from for my icon's! 21/02/2018 - Actually i liked a icon for me and my partner instead! so this one was accepted and paid! i sended my refsheet along with my partner 12/02/2018 - Icon commission accepted by PewKong had contacted by FA notes (saved all of the conversations) and asked me if i had any idea's to help design the commissions. I sended a couple more notes to this person, but nothing seem to sucess contact with this person. theres on PewKong's page, a few more ppl who deal with the absent artist. A funny thing to add is this person still seem to use Tumblr: https://pewkongdesu.tumblr.com/ PewKong seem to do gift art to ppl while theres so many commission's to be finished where ppl paid for it! But doesn't seem to reply to ANY contacvt you try to get with this person! so please BEWARE for this Artist!
  10. lunahasawa996 (lunahasawa996) wrote in artists_beware, @ 2019-01-05 12:21 Beware - UnderTheDarkness WHO: UndertheDarkness WHERE: http://www.furaffinity.net/user/underthedarkness/ WHAT: $5o YCH action WHEN: May 15,2018 — present EXPLAIN: Given the user has deactivated their FA, I cannot provide images of the YCH I had bought. But sometime in May of 2018 I had placed bids on, and won a YCH from this artist. Over time, I believe I was given only one WIP. Shortly after they had their problems and such and I noticed they weren't speaking with me. I had asked for an update a month after with a reply of "I will have an update sometime this week". Later I was given an update. Later on they were doing in stream commissions, which was indeed finished and received, but my prior one was still on the back burner. Jump to December of last year I learned they were doing refunds, and I was added to their list of the many people for the money they owed me. Jump forward after 3 weeks from providing refund information to present time, their FA has since been deactivated and I have no other means of contacting this person. I should have opened a refund claim during the window when I noticed it was looking unlikely I'd be getting my art, but being the overly sympathetic understanding person I am it looks like this person has officially ran off with $50 of my hard earned cash. PROOF: Proof of payment: https://prnt.sc/m3b3uv Asking for a WIP: https://prnt.sc/m3b4al WiP provided: https://prnt.sc/m3b3z3 WIP Uploaded Jun 24th *NSFW*: https://prnt.sc/m3b5cn Providing them refund information: https://prnt.sc/m3b4in I'm honestly shocked she went and took this rout. At this point I don't even want the artwork, I just want my money back where it can go towards a more reputable artist that I've previously worked with. </lj-cut>
  11. This was a piece I commissioned a year ago today. Artist sent the sketch, I asked for modifications since they were redoing the pose (allegedly). Modification request was ignored, still okay with the commission at this point. Sent a pretty decent tip and thanked them, then requested a few major errors to be fixed after completion. Artist said they would be making the edits and working on them. It's been a full year and I'm completely ignored. They've opened my messages asking for updates and continued to ignore me, taking on and posting more commissions and acting like my requests didn't matter at all. Really disappointed to be posting here. At this point, I'm planning on having it professionally edited after spending so much already. Link to character ref: https://www.furaffinity.net/view/29836829/ I'm embarrassed how I talk in commission notes, but I just get super excited for art. Never made a beware/caution post before so apologies if it's formatted a bit off. Thanks!
  12. On the 22nd of February, I decided to commission Edjit on Twitter and asked for a NSFW piece with me and and a friend , during this time the replies took normal length and I wasn't starting to panic about it at all. Once they took the money I ask on the 23rd if they received both the funds from me and my friend and they confirmed that they did. From this point on-wards communication stops nearly all together unless I started it back up again. On the 24th and 29th of March I ask them if they have even started the commission as no communication was given to me since the start of the transaction, they then responded on the 30th claiming that they are still working on the other commissions before me. This is when it starts to get a tad worrying I contacted them on the 22nd of April, 14th and 28th of May asking them how the commission was doing to no response until the 30th of May where I get a message saying that they are now doing commissions again even tho they didn't even tell me that they stopped doing commissions. Nearly a whole month later I get a message on twitter from Edjit with a few sketch designs which made me excited that this commission was finally under way but after these images I got nothing for a whole month. On July 23rd I asked them how the commission was going and got a response claiming that it was going slow and that I could request a refund if I wanted one, and I didn't take one as I still thought in my mind that they have more than sketch sooner or later. On August 13th I asked how it was going when he then responded 12 days later?! that he was still tweaking it. Then nothing, it has taken so long that I mainly forgot about this piece until now that is how bad of a communicator this person is. I wouldn't even be mad if they just communicated better and not left me in the dark. I still want this piece but at this point I think I might have to accept the loss of money.
  13. This beware is about an artist going by Delta, Deltarune, or Rabbitmonster. They deleted their discord account after abandoning their trade after partial payment. The trade was for 2 emotes, and Delta completed 1 emote before deleting their account and stopping all communication with me. They had received my half of the trade at full original size right before the communication stopped. On 5/24/2019, a user named Delta initiated a trade with me after finding my post in the Furry Nexus discord server about wanting to trade some art for a few emojis. (Image is my post in the Furry Nexus channel) They have since deleted their discord account, so this is a bit more difficult. If I need to include anything extra to help with this beware because of it, please let me know. Every screenshot included is our chat from start to finish, with nothing skipped. (Can show message overlap on screenshots if needed) Delta DM'd me to talk about the trade and show examples of their art. I gave them my offer of 1 fullbody sketch for 2 small emotes by them and they accepted. We exchanged more information and they linked me their trello, which wasn't working but they never gave me a working link. We finished exchanging characters and they changed their order to the character Deltarune, which is the same character in their Deviantart gallery above. I sent my WIP of my side of the trade, pretty much finished except for the T-Shirt design, while we were deciding on one. It was a small WIP and not the full-size file. On 5/27, the same day as the above screenshot, they sent the first of 2 the two emojis. I responded 1 day later expressing my approval, and then sent over my full size file of my trade half 2 days later when I finished it. After they received my full size trade, they expressed that they were making a server and they were busy, but would get to it soon. After this, I had no further contact with them for 2 months, when they responded to say they were in Florida and thanked me for reminding them. That was the last I had heard of them, as they deleted their discord account shortly after this. At the time I would have been fine to cancel the trade where it stood (1 emote for 1 colored/shaded fullbody sketch) if Delta had communicated with me what was going on, but by deleting their account it makes me feel that they just did the trade to throw a quick emote at me and bail with my art as soon as I sent it. I am mostly upset about my art being taken before the conclusion of the trade more than anything. I would consider the situation resolved if Delta communicated to me and completed the second owed emote, or some other form of art.
  14. Originally submitting commission over a year ago. Initially Artararam responded rather quickly and professionally, they were highly recommend by a friend so I submitted full payment upfront as opposed to the half now half after fulfilment I normally follow for unfamiliar artists. (I really need to stick to that more.) Some thumbnails were drawn and things were going well, but then the first delay happened. The Artararam stoped sending updates or responding to my messages for a month, even though I could see they were being read. That on its own is poor form, but they did eventually respond. Things went well if not slow for a little while after that, but then it happened again for another month, same cycle. They eventually came back for a short time with the excuse of a broken laptop. (Even though throughout that time they did show to be online in Telegram and never once updated me on their status.) I brushed it aside as these things happen, and some progress was again made. (The first half of my commission was more or less brought to flat colour with the shading and detailing left untouched.) But then it happened again, this time for even longer. Same deal, they were online often, changing their profile picture a few times, but complete radio silence. By that time between the slow progress and large moments of MIA it was getting close to a year since my original order was processed. Finally they messaged back saying they were sorry for the delay, while not really answering why they were gone but making some vague excuse about having to leave the country and cutting off communication to everyone they knew. I once again asked them to finish the shading and details on the part of my commission they had been working on, then send me a high res transparent copy. (As of writing, I have not once gotten a full res or transparent copy of any progress points across my entire commission. Only Telegrams poorly compressed previews...) They said they would that evening. It has now been another three months without any word from them, and yet they are often online and have again been updating their profile image. Twice over the last year+ I have offered taking partial refund if they simply did not have the time or ability to finish my commission, but no response to my offers was ever made. I would say I have gotten roughly 60-70% of what I paid for over the course of over a year with multiple months of silence in-between, and from what I can tell I've been lucky. Looking over their Furaffinity, it sounds like multiple customers have received even less progress than me. Artararam did release a statement over three months ago at the time of writing that had an explanation and a promise of commission fulfilment, but I tend to be sceptical. Artararam has repeatedly disappeared for months at a time over the last year+ with multiple excuses being given, the latest of which imply legal troubles, however all thought those times of ~"having to cut off communication form even [their] closest friends~" (loosely quoted), they have been actively online and speaking to others on Telegram, as well as taking new commissions from others. I want to have sympathy but this feels like a cry wolf case and the lack of communication despite seeing my message and being able to respond even with just a few words along with a poor track record and other inconsistencies to their excuses leaves me feeling as though they are not trustworthy with potential customers commission money. An acceptable resolution would be either for my commission to be fully completed and delivered (along with her other unfinished customers) and an explanation provided as well as them closing their commissions untill they are able to reliably bring them to fulfilment. Alternatively I would want to see a full refund given to all those affected. Either of these would go a long way to restoring good faith. (P.S. for review team: I have included real names due to them being not only publicly available but also it appearing that the artist in question takes commissions under their real name at times and not just a username. I can censor if this is not acceptable, but from what I've read it seems to be allowed under these circumstances.)
  15. Originally commissioned the artist back in October of 2018. Some time went by and I found they were taking a hiatus for mental health. Perfectly fine and reasonable. When they returned in the middle of 2019 I messaged them, to make sure I was not forgotten and in que. I gave them the details again. I then messaged them afterwards a few times asking for an update, only for the messages to have been marked as read with no response to them.
  16. In November of 2018, I contacted Lui-Ra on Telegram to discuss a commission. I asked them to draw a character of mine, since at the time said character didn't have art. Once I contacted them and sent payment, they asked me for more details before suddenly going quiet. I have reason to believe I was blocked, though I can't imagine why that is. I also contacted them via Discord. I have asked for a refund, but I doubt I will receive one any time soon.
  17. I have paid for a headshot YCH posted on March 12, 2019. I inquired about a change of character and my question was not answered. I then found another set of commission slots that they have opened up for, I requested for a slot and the artist agreed. I did have an issue with sending the payment and asked the artist to cancel the YCH and use the funds to pay for the other commission. The artist agreed, I had offered to use the over payment from $30 to $20 as a tip. I have asked for updates over the next few months and I have not received replies. The messages are not read, and the artist is active on Twitter. Initial YCH: https://twitter.com/Ohmnog/status/1105679509519392768 Hypno Drool Slots: https://twitter.com/Ohmnog/status/1151616449737216000 Inital YCH: Second YCH: Conversation History: Transaction Receipt via Email:
  18. VX666

    Space Meme

    "Fursuit maker" "Space Meme" (herein refered to as "Maker") was paid $625 to create a costume / fursuit, (herein referred to as "Fursuit") materials and money, along with a ":duct tape dummy" were sent. Maker never created the Fursuit or produced any product, and was asked to refund money and or return materials, neither of which were refunded/returned as of 2020 Jan 3.
  19. On 31.01.2019 I contacted ChazThePanwhere over a Furry Marketplace Group on Telegram. She made an offer for a comic she and a friend were working on. The role should be the mascot of a school and thus the main character of the project. She said there would be art, t-shirts and all kind of merch on that comic so the slot would be a bit pricey, but for 700$ I could join, but I had to be fast because anotherone already was interested in the slot. So I agreed to pay for it. She then sent the Invoice via Paypal and I paid roughly 700$ The first days went good, the first pic arrived only 4 days later. (Also she forgot to draw my hair, but that's a minor issue) Next thing came on 20th February And then she took one month to fill it, but she said she was super busy and so I didn't want to be rude and thought it was okay (I know how it is to be busy sometimes). But then things changed. She didn't write me anything over months, so I decided to write her in June. She told me she was in some serious trouble because she doesn't have money anymore and was sick and everything. I said it was ok and wished her well. Next thing again I had to write her because I heared nothing from her. It was 15th September meanwhile and so I decided to drop out of the project. I tried to make her a fair offer, because she already did some art and had some trouble, so I didn't request a full refund. Followed by the picture of the invoice in case she doesn't even remember it. She took it easy and said she couldn't pay it all by now, but she would do in installments and I was really relieved that it would go this easy. I also wrote with her partner (the storywriter of the comic) at this time. I just wanted him to know I wouldn't be part of the Comic anymore and it turned out he didn't even know that ChazThePanwere took money for drawing, she told him she would do it as a sparetime project. This got me a bit uneasy. On 21st September (6 Days later) she then contacted me again and said, that she would not give a refund now, because in her contract she said she will only give refunds if she doesn't make progress in 12 Month. She showed me the phrase and she was right. So I gave her time until today (5th February 2020) to do some more art, but she didn't. So I wrote her a friendly but resolute message that I want my money back or I would take several actions (this Beware being one of them) and gave her two weeks (and again an option to friendly discuss it all out) to send it to my PayPal account and she said she wouldn't send me my money back, but rather rush six more pics and then close the project as done. This is the reason why I decided to write this beware today and not in two weeks as first said. I am more than sure I will never get my money back, but maybe it helps other people to not live through the same thing.
  20. On January 10th 2019, the artist opened commissions on twitter throught a google form, I sent a form asking for an icon commission. On January 14th 2019, I received and paid the invoice on Paypal. After that, on January 17th 2019, my commission info was added to the artist's Trello page. Little to none activity is shown in their Trello regarding my commission during the rest of the year. On November 16th 2019, I try to contact the artist on their Twitter asking why is taking so long with my commission and if there's any sketch I could see as a progress (if any) but I get no answer. On November 19th 2019, my commission shows some activity on their Trello, with the cheklist's items "Roguh sketch" and "Final sketch" completed. After that update, until this day, the artist hasn't showed any sign of activity in their Trello or Twitter. On January 11th and January 23th 2020, I tried to contact them again, asking what's going on? Why the lack of activity, is everything ok and what's the situation with my commission but I haven't got any answer from them so far. I don't know what's going to be honest. Before November, the artist was constantly to somewhat active, delivering commissions (kinda at a slow pace though imo) and taking some more from time to time but then, without warning, they just disappeared; no announcement, no responses, no other way to contact them, nothing. I know there has been some people looking for them too, also for pending commissions. I don't want to think bad of the artist but this doesn't look good for them. At this point I just want my commission soon or my money back (along with an explanation if possible). IMAGE PROOF Publicity of commissions Paypal invoice Trello activity of commission First attempt to contact the artist on Twitter, Nov 16th 2019 Second attempt to contact hte artist on Twitter, Jan 11th 2020 Thrid attempt to contact the artist on Twitter, Jan 23th 2020 https://imgur.com/mQa5eK
  21. I commissioned Sabletide / Stark / Glaciekat after meeting them on a Discord, on the 1st of November. I want to add that I tipped them a $5 extra because I know that artist life can be hard and that I liked their art a lot. Moreover, I didn't ask for a specific delay from the beginning. I let them take their time and have free will about their decisions and what I wanted with the commission. Here's the timeline of what happened (see Discord and Gmail screenshots): Between the 1st and the 13th of November, I had no news from them. On the 13th of November, they told me that they'll send me Works In Progress (WIPs) when they will be home. On the 14th they said that they weren't home but they'd send me the WIPs "tonight". On the 16th I sent them my ref sheet. No answer. On the 17th I asked them the WIP, they said that they were doing edits. I told them just to change the face markings of my character. One month after, on the 7th of December, I sent them an email asking for news and saying that I lost their Discord nickname. No answers. December 12, I asked them to answer me within 48 hours, otherwise I would do a PayPal dispute. December 13th, still no news from them at all, I asked a refund to PayPal because I didn't want to get scammed. They finally answer my e-mail after I created the PayPal dispute. 16th of December, after we got back to each other on Discord the same day, I asked they if they were ok to draw my Fursona even if the character have completely changed. They said it was okay (they could have said no) and that they could get it "mostly done today" (on the 16th of December). I then closed the PayPal dispute. On the 17th of December they sent me a WIP. On the 19th of December I went back to them, they said they were slow because of the holidays, which I understood. I asked they not to tell me any more delays because I can't just come back every time they say "I'll finish it in one week/one day" etc because it's frustrating both for them and I. They told me it would be "within 2 weeks for sure". I understood. On the 11th of January, I asked they if I could get any answer from them. On the 14th of January, they sent me another WIP. They said it "shouldn't take too long". And today here we are, 4 months after and all I had were just WIPs. I didn't ask for any deadline or any precise date but they gave me a bunch of delays that they didn't keep. They could have said no for the whole new character - I would have understand it - but they didn't and accepted to re-draw the character entirely. They didn't keep me updated at all, which ended up with me disputing for the payment because our conversation was so lost in Discord I couldn't get it back. I ended up asking for a partial refund, because I ordered a bunch of other commissions in the meantime and all of them have been completed but theirs. I understand that they have priorities, studies aside their commissions, but keeping me waiting and keep saying that they'll do it in [insert a delay here] isn't going anywhere.
  22. On July 9th, 2016 the artist posted a YCH animation auction on furaffinity that I won via auto buy on July 11th for $2000 USD. Me and the artist agreed on 6 installment payments with the first paypal invoice sent and paid for on July 12th and the second invoice sent and paid on July 29th. I was getting regular updates the first few months with communication exclusively through telegram but then communication stopped for a few months and then after he got back to me with what would be the last update I sent my third and final payment on February 7, 2017 and after that I didn’t hear anything from him for months. I didn’t get in contact with him again until July, 16th 2018 via email inquiring about the status of the commission as I haven’t gotten an update for it in well over a year and asked me if I wanted a refund or finish the commission with me choosing to finish it. Didn’t get in contact again with the artist until April 2, 2019 via twitter direct message where he again said he was sorry for the wait and that he was going to finish the commission but still no update on the commission was delivered. On June 24th, 2019 they said due to health problems they weren’t capable of finishing the commission and was going to refund me the money I paid in installments of $200 a month sent to my paypal account. They didn’t send me a payment until August 5th, 2019 and it was only $50 with the promise of $150 later but it never came. I haven’t gotten in contact with the artist since with $950 USD still owed to me for the unfinished animation commission.
  23. On December 16, 2018 the artist posted openings for sketch commissions. I contacted him that same day for a spot and began discussions for the picture. With the details agreed upon, I paid the very next day on December 17, 2018 via PayPal. On January 8, 2019 I checked in with the artist and was told that the commission would be finished the next day. Although not complete, the artist sent me a WIP instead around January 15, 2019 that I accidentally deleted from chat while I was trying to save it. The next day, the artist asked for my Twitter, which I believed he wanted to use to tag the completed picture. Two days later, I received notification that he had completed it and would be sending it soon. This would be the last time I would hear back from the artist. I contacted him multiple times via Telegram (our main source of contact), which went unread even though his status continues to be “last seen recently.” I had also sent him an ultimatum via the email account he provided for PayPal, from which I got no response. It has been over a year now and I still have not gotten a response from any of my messages or emails. I even checked his Twitter in an attempt to DM him and noticed he does not have those open to non-mutuals. I unfortunately did attempt a chargeback but PayPay stated it was beyond the acceptable timeframe I’m order to do so. At this point, I have chalked this up as a loss. Thank you for your time.
  24. On February 7, 2019, the artist BlindCoyote sent a public tweet offering a commission opening for one sketch for $50 USD, or $100 USD for flat colors. I publicly responded expressing interest in the opening, to which the both of us went into Twitter Direct Messages (DM) to discuss the details further. Payment was agreed upon, and conducted through Paypal. On May 24, 2019, BlindCoyote sent a work-in-progress sketch through the same Twitter DM channel. Details were discussed and agreed upon. On July 19, 2019, I had some concerns that I wished to ask BlindCoyote. He did not respond. On July 30, 2019, I requested the commission be cancelled. BlindCoyote still did not respond. So on August 4, 2019, an email was sent threatening to take action through a Paypal chargeback if he did not respond. He responded the next day, requesting the Paypal address thru which to send a $75 refund, which was responded to. That was the last time I ever heard from him on the matter. A refund was never issued. Two further emails demanding action on his part were also not returned.
  25. Situation: I ordered a custom suit from Lemonbrat in late 2018. With the understanding that the suit would be paid off 3 months prior to July, as I needed to suit to be finished and shipped in time for Eurofurence (leaving 12 August 2019). The terms of service changed somewhere in Febuary or March when I actually paid off the suit. Initial Deposit: https://images2.imgbox.com/3f/d1/LIZAfgSE_o.jpg Final Payment: https://images2.imgbox.com/89/8c/s9pQ3s2C_o.png Assurances on Finish Time: https://images2.imgbox.com/2a/50/9gHwLCC3_o.png They changed the refund policy from (cost of materials and labour will be taken from refund, and at our descretion) to (no payments are refundable) They changed there creation time from 2-3 months after complete payment, to 3-4 months for people who pay upfront. They also changed the deposit terms. I can't remember what the original percentage was, but it changed to 100% payment before construction. The person dealing with my suit told me that I was bound to the old TOS since I paid off the suit before the changes were made. From the time of being paid off I have had nothing but issues. Communication was extremely bad right from the start. I had to go out of my way to contact them every week or two to get any information. The suit was supposed to have started construction 3 months prior to July, and didn't start construction until the last few days of June. Giving them around 30 days to start a suit, a suit I had assumed they had already started. That was a shock. Image: Re-confirming a July finish: https://images2.imgbox.com/b9/d3/qhIVTi77_o.jpg I didn't recieve any progress update images until mid-july, the date the suit was supposed to ship. twice after that, I got assurances the suit would be finished and shipped by the 'end of the week', twice I was told this, and twice the deadline was missed, making three missed deadlines. My fursuit head was made into a mouse head, it had to be completely redone. My tail was made short and curly, and I was told that it was exactly the same as my reference image. When I pointed out that it wasnt - and therefore not what I asked for, they said, "Oh, but this is right for your suit - trust us." I pressed again, that it was not what I asked for an they eventually redid it. To my horror, they had made it supersized to the point that it would need carried. Even though I asked them to keep it long and skinny, and anotomically correct. Several extras have been added to the suit (against my wishes) to try and compensate me because they realised they messed up. They added airbrushing, they're bumping up the shipping to Express International, and now they made a oversized tail (something I didn't pay for or want) They're completely designing the suit they way the *think* it should look and not what I asked for, and its more than just a "style" thing. Tail (first attempt) https://images2.imgbox.com/90/17/Pa3F9l6Q_o.jpg Tail (second attempt) https://images2.imgbox.com/84/2c/iYrvQ5KF_o.jpg Fursuit references: https://images2.imgbox.com/e1/13/sFGrxjpO_o.jpg https://images2.imgbox.com/5c/b1/GSVYWuhI_o.jpg https://images2.imgbox.com/03/ea/izTVbu2S_o.png 1 out of 4 fursuit reference that was sent has not been posted here due to it being NSFW I get the feeling the person dealing with my suit is new. By his own admission, he had to pass on the fursuit head to a head artist to have it completely redone. They also said that a whole team is working on my suit to try and get it done on time, this is not a good sign. I have over 40 emails from Lemonbrat from my back and forths with them since December of 2018. I've uploaded some of those emails but seeing as there are so many, I'm gonna limit what I've uploaded, if anyone needs anything specific will be happy to add it later. Other images: https://images2.imgbox.com/3c/16/AoO5elCV_o.jpg (Tail argument) https://images2.imgbox.com/05/52/5NevIVAT_o.jpg (Tail argument) Other proof: Update: They've sent pictures of the suit. Update: 08.03.19 The suit has been repaired, and is now en route to the client. The email confirming shipping is being withheld to protect the client's privacy. Update: 08.09.19 Hi there, quick update. The suit arrived, with the ears fixed. Not sure how they did it, as I assumed they weren't going to. The suit is snug and fits neatly, and although I am excited and happy to have it there were a few issues: Minor Issues: - No care instructions -No instructions on how to fit cushions into the digigrade legs properly or how to put on. (a lot of trial and error to get it right) Serious Issues: -The suit arrived with fur stuck in the zipper, and the zip had been driven over and beyond the jam (I managed to fix it with some gentle tugging to release the fur from the middle of the zip but it was really worrying) -The zip is extremely tempromental and sticks. It requires two people to suit up and out. Almost got stuck inside trying it on (wanted to make sure it fit because of the issues previous) -The tail is detachable, and attaches with a belt loop on the rear of the suit. (this is something that kind of gripes me as it breaks the magic, but there's not much I can do about it. They claim it was the 'only' way to fix the horrible bulge they had on the rear of the suit, and it's still there, it's just less noticeable. Other points -They included the repairs with the cost of fixing there mistakes. I asked them to put the value of the materials only on the customs form for cheaper import fees. They bumped the price up to 600$ I suspect they included the price of used materials for the repairs to their own mistakes, I didn't like this, but I shrugged it off, as I didn't want to argue with them anymore. (A few friends have expressed that they feel the price is a bit hefty but I have no knowledge of these things so please don't take my word as fact here) Overall, I'm happy with the suit, I still have a few gripes about it, and clearly it was a fight to get it "this good" and it's still not perfect. I'm not trying to be a 'nightmare' customer, I just expect professionalism from a "big name" in the fursuit making community. A suit arriving with fur jammed, and run over with a zipper, no care instructions, and no instructions on how to actually use the "large cushions" they provided to pad out the legs is a little sloppy in my oppinoun. And then there's the issues that was listed on my beware previously. I feel they only went so far with there repairs to save their own reputation, had I not made the beware and kept pressure on them to fix the mistakes I don't know what the suit would look like, they initially refused outright to do any further repairs after the head recarve. If they did bump up the price of the material cost, simply for shipping purposes as a payback for all the repairs they did, I find that a little petty. All in all, I've decided not to go to Lemonbrat for anything again, and a lot of people have given me there support on this without asking, saying they won't even buy things from there stalls anymore. I appreciate all the support the AB team and the people who read my posts and twitter have given me. And if you chose not support Lemonbrat, that is your choice, but I wouldn't blame you. All the best, Camaro.
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