Xaila

No transaction? You're in luck because while you're only out time; you're not out money.

As annoying as it is to want a particular artist and they ghost you like this when you're so ready to work with them, take it as a sign of what was liiely to come.

Find a new artist and don't bother with the one who stopped contacting you.

9 minutes ago, Excel said:

 

1. Would it be a bad idea to contact the commissioners and warn them about the artist?
2. Should I apply for a caution/beware first and depending on that outcome then talk to the commissioners?
3. If/when the caution's processed, would it be a bad idea to post it on every platform the artist has access to?
4. What do you believe would be the best approach for this situation?

1.) Yes; they don't know you and they might assume you're causing unnecessary grief.

2. Just file the beware for review. Why? See point 1.

3. This is basically considered harassment by almost every art site community online. Its not a good look so please don't.

4. See point 2. If accepted you can tell the artist, RT the update tweet from our Twitter but that's it.

Give this artist an ultimatum with a hard deadline for completion or they can refund you. No extensions, nada. You're not friends you're doing business and you both need to treat it as such. 

1 hour ago, Luna996 said:

 So then what?

Then finish it, and hold onto it just in case they try to cry you stiffed them. Unless you can email it or find another way to give them the finished product with as little con

IMHO harassers get... pardon my "french" but fuckshit all. If you say he blocked you because you turned him down and called him to the table for his actions; he forfeited the art and the funds. I only gave the options I did to be fair, without additional work to you because again to me they forfeited the product by blocking you.

Client effectively cancelled the commission. Here are your options:

•Refund partially since they bounced

•Refund in full to sever yourself from them

•Do absolutely nothing OTHER THAN collect your evidence of their behavior, that they blocked you, that you did the work, etc. If you used something like Telegram you should have done this yesterday so to speak due to the way people can basically self-destruct their misdeeds on that service.

Do I suggest a beware? Possibly. If you really felt uncomfortable and it was to a degree that you feel femme presenting artist's would need that warning; then proceed and the mod team can review.

People accuse us of a lot. We simply explain the truth as much as we can while respecting the confidentiality we hold ourselves to in regards to the posts people make to our queues.

That's up to the rest to take. But we would be around for over a decade if we folded at every internet accusation.

ANY posts that get settled aren't settled by us as staff. The resolution comes from the artists and clients. We might step in for assistance but only in regards to the site and its needs. It would be impossible for anyone to get something to go their way via our site staff because they slid us a fiver.

It wouldn't be hard to add a tag for anonymity to the donation plan if you would be more comfortable with that 

But at the end of the day, what was said still stands. We wouldn't let a donation swing a person into favor, and anyone claiming otherwise will get lol'd at and you would do well to take said claims for what they are; attempts to shit stir for no good reason.

4 minutes ago, armaina said:

I do not care if they paid off for this site for years and funded all of our archiving efforts. If they stiffed a client or stiffed an artist they will get no love from me. Donations do not suddenly make a person not responsible for their business.

This. Absolutely this. We've been accused of favoritism in Artists Beware for the longest time, but our critics in that regard never delivered solid proof we favored "populars" over "the little people".

We as a staff are our own harshest critics which is why we work so well and have such strong principles.

If a Donator wanted to get leniency from us because of said donations; I'd rather go broke refunding them. 

No no no. Do not give them an option at this point.

Take them off your queue.

"I'm honestly sorry you feel this way. But in the interest of my health and also the quality of work I want to give. I can't in good faith continue with this commission. So please allow me to refund you so we can end this now. Refusal to accept this final offer of a refund means that the funds will be kept as a donation."

Don't push yourself to finish their commission because if you do they can blame you for rushing it (even though it's a situation they created) and still turn around and chargeback out of spite.

In the future even if its just a notepad doc on your PC, take down the first initial of the first nameand last three of the last name, date, first and last character of the email with email provider and amount so you can pinpoint faster and privacy is maintained for the client 

Example: Sam Wilson fanboy2012 @ yahoo dot com becomes 

S Wil f********2 Yahoo 8/30 20.00

They don't get a choice. While it's reasonable to a degree to be wary of some artist's behavior who fake illness and such.

With proven proof they should have stood down. Instead they're choosing to call you out and you're obviously uncomfortable with this client.

Force. The. Refund.

They don't have a choice anymore their work is canceled. They're blacklisted from your queue too.

Mind you since the cancel is artist initiated so they get all funds. Turn their WIP into an adopt or a YCH.

If they continue to deny a refund, you can say that the money is a donation and they keep the WIP and that's it. But I am personally hesitant to advise the latter since they could just chargeback.

But regardless of the outcome remember your health comes first and if they can't hang with that they can go two steps to the left.

You're fine to use this app for reference, I've used it a few times myself. 

Hi! I'm Xaila aka Xai. I'm the other one.

Everything Cel broke down is true!

And fear not, we are here to help as long as you are willing to understand that:

• We're volunteer run so "post this immediately" doesn't work on us.
• You do your best to follow the submission guidelines.
• If we say it goes; just get rid of it don't attempt to justify it.
• If we sense its not there or all right; we're going to act on that. Don't be surprised if we ask a lot of questions.

The staff is incredibly flexible and understanding as we all do some sort of art or building as a craft. 
 

And lastly... I accept fine French pastries as bribes.

So you've seen the little alpaca pal in a few of my posts to the LJ comm, right? Well this is her in her final form!

Meet Abbie the Alpaca of Artists Beware. She's ready to get to work being our happy mascot!

Facts:

• She's a Fawn/Dark Rose spotted alpaca
• Her ties come in many colors 
• Her torso shaped like an egg-friend
• Dat Floof hides a long neck
• She's an earthbender
• Her favorite food is apple brown betty

Abbie is a creative endevor between myself (original design) and Neolucky (final design).

We hope you enjoy Abbie as much as we do!

Cheers!♥

Conversely though?

At the end of the day; you are only entitled to the time of an Artist on a Client basis UNLESS THEY reach out first for something outside the bounds of business. You cannot force a friendship or anyone to pay attention to you. Even with money. 

Everything Cel said is true and valid for what AB is here for.We're not here to make people be friends or even attempt it. We're here to hold artists and clients accountable for their business practices/behaviors. A resolution need not be everyone gets along amiably that's just not how it works.

That just falls under advice for the most part, aside from ToS which is such a big thing in of itself it needs it's own block.

But sometimes legal advice isn't needed as much as morality advice.

But we can discuss it amongst the staff. 

And unless the lawyers are doing these articles pro-bono; that's a cost a volunteer run website can't hack.