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Everything posted by baja
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This commission was initiated via Toyhouse, as such, some screenshots may need to be read from bottom to top with the way the PM system works with this site. In mid-September 2021, I reached out to DaziKidoT to create a reference sheet for a Final Fantasy XIV character of mine. After discussing the additions required for my piece, I provided their form and they took payment after presenting base sketches for the character's pose. After agreeing to one of the poses, they sent me an invoice and it was paid the same day. I received my first drafts of potential design concepts 10 days later, I selected the concept I preferred the most and confirmed that I was fine with giving them artistic liberties when it came down to the overall color scheme/design work of the clothing. This is the sketch draft I approved to move forward. I did not hear from them until October, where they informed of personal matters that cropped up. This was not a bother at all, up to this point DaziKidoT had been very commutative with me, and it's only been a month since we initiated the process. After this, I did not hear from them until November, another personal matter happened, but they delivered colored concepts for the design up to this point. I selected which elements I wished to move forward with, and later that day I received a WIP with the final draft of the design elements I wanted to keep. All work that has been shown has been of the front-facing portion of the reference, I had not received a WIP of the back-view, nor the unclothed reference which was to show my character's body scars, etc. A few days later, I received bad news regarding the commission overall. Everything was lost due to hardware issues. Admittedly, this was gutting to hear, because of how well things had gone up to this point. However, DaziKidoT was still being transparent and communicative with me that I genuinely was willing to wait things out for them to complete the work. At this point, I had no reason to believe we would run into communication issues, so I declined the offer of the partial refund. I did not hear from them until January. There was no additional progress to show, but I inquired on January 11th if it was possible to make modifications to the original concept, as things needed to restart from square one regardless. We did come to an agreement for the design updates for when they were able to resume working. Another month passed and I had heard nothing from them. I was starting to get mildly concerned about their ability to remain in contact, especially as I was nearing my window for a claim via Paypal. Toyhouse experienced site-wide outage some time before I reached out to them in February, and wanted to have another way to contact them in the event the site went down. We agreed to swap discord handles. However, I did not hear from them after we mutually added each other, I reached out to them in April to see if there were any updates, and I was informed of another personal matter, and due to limitations with accessing the site, I was willing to try and help them with at least getting the word out regarding the delay as I was not the only individual waiting for work from Dazi. This is what I posted in their thread, I have since revised my message as I have not had contact with the artist since April. On April 10th, I received a WIP of the anatomical revisions I was requesting. We agreed to little details and April 11th was the last time I ever heard from Dazi. I reached out to them in May to check in, but I received no response. At this point, I am far beyond my window with claims via Paypal, and I have no options left for recourse. I provided them an ultimatum, and later delivered the same message to them on Toyhouse in August, it has gone unread. Only this time being firmer in stating that I do not wish to continue if they do end up returning. A follow-up was sent in October to be transparent about my side of things, there has still been no response. As of September 2022, I have reached a full year of waiting for this piece, and I have not heard from them in nearly six months. In hindsight, I should have taken the partial refund offer when I initially received it.
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If you are forced to utilize Paypal's claims system, it will go through to that email regardless of whether or not you attempt to contact them through it beforehand. Either way the email will come into play whether you intend for it to be used or not. It's not necessarily an invasion of privacy as it does serve as a means of communication that they provided you when you both agreed to the transaction. It should not be explicitly stated as it was an integral part of initiating the transaction in the first place.
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You may provide it and staff can amend the tags and other information accordingly. Please take note of item 9 of our commenting rules for aliases. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name.
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It has not been a month since you initiated the transaction with the individual, while I understand it can be frustrating to not have that prompt communication as promised, I would give them until the one month mark to follow-up with the artist in question through another means of social media or the paypal email you were provided. Note you will have 180 days if you do feel the need to open up a case to resolve the transaction, but overall, I think its a matter of patience that should be exercised here before jumping the gun. It's coming off like you expecting the artist to not deliver if you're already worrying about the worst case scenarios. Yes, follow up with them, but I personally would abstain from making demands right out the gate. As you are coming from toyhouse, if you are basing their online activity based off of the public profile activity, it has been known that the way the site tracks the 'last seen' feature is not indicative of them actually having proper activity on site. The lack of any administrators/moderators outside of the sole site owner does not help in clarifying for the community exactly how this feature is supposed to function with regards of tracking individual activity.
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Just taking a look at this, from the date you paid for both pieces to now, only 138 days have passed. Paypal's window for claims is 180 days. You are well within your window to submit a claim for a partial refund for the outstanding piece that you've not gotten a response for. It should allow you to enter the amount that you'd like to dispute if you go through with the claims process.
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A comment was not approved under item 1 of our Rules for Participation. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. We expect better of our long-time members, please abstain from touching the poop if you happen to observe less than constructive commentary outside of this post.
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A comment was not approved under items 1 & 2 of our participation rules. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. 2. No excessive personal information or bewares in the comments. Please abstain from speculative posting regarding this artist's personal decisions and details.
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Changed Resolved to Yes
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Out of the Blue Creations / Finley the Turncoat
baja commented on Alex Wright's record in Artist Bewares
A comment was not approved for falling under item 2 of our Rules of Participation: 2. No excessive personal information or bewares in the comments. If you have had a similar experience with a Bewaree, please consider submitting your own post to add to our tags and metrics. It greatly boosts visibility for others. However, it must be said, that if you are actively seeking legal action against this bewaree, that we will not accept a submission until the matter is considered resolved by your respective court system. As a third-party entity, Artists Beware will not be involved in posting any active litigation. -
We'd just like to clarify, as it's implied there might still be some outstanding work, are you forgiving their debt entirely? We can mark this as resolved for you if this is the case.
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Changed Resolved to Yes
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For future art trades, I would strongly recommend setting hard deadlines and not providing the full image without some form of heavy watermarking to the other party. Some people may not even finish their end until they see some progress, that way if things stall out? You didn't spend too much effort on your part. And this is just something I observed in the overall post and how you communicated with the artist throughout this endeavor. It isn't right that the artist left you on read, but much of your correspondence regarding a follow-up to the trade does not state intent. Being spammed with nonsense doesn't make someone want to respond, especially if you are unfamiliar with them. While you're both doing the work for fun and in your spare time, it is another form of a transaction and communication should be a bit more formal so there's no mixed messages in the event that things go belly-up for whatever reason. I'd like to be clear that these are just suggestions as someone who's seen this happen quite a bit over the years.
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A comment was not approved under item 9 of our commenting rules. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name.
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OP has confirmed that they won their case against Victoria. Subsequently, we have been provided public record of this case by Otterlysilly Changed Resolved to Yes Subsequently, this post is now unlocked for comments. Please keep things civil and on-topic.
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A comment was not approved under item 1 of our rules of participation. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. Please be mindful of your conduct moving forward, especially when attempting to contribute to older bewares.
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As a heads up. Looking up their aliases via twitter search shows that they have only changed their handle. the only one that seems to be purged is the pt/pz account. as nothing turns up when you search that handle. these were both found using kirakirakuiin.
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Advice Needed- Artist Posting But Not Answering Notes
baja replied to omegalul's topic in Advice for Commissioners
If you paid with Paypal through goods and services, you have a 180 day window from the day you paid. Within this window you have a fair bit of time to decide what the best option for you is. With that said, did their TOS mention anything about a turnaround time? Or what to expect for delivery of the project you requested from them? You are not a 'nightmare' customer for expecting your product, but if they are not communicating with you, it isn't easing your concerns about the project. You've said it yourself it's only been about two months since they made it known that they had some sort of personal matter that's impeded their workflow. I'm not going to judge them for putting out personal work, an artist is within their rights to do personal projects in between commissions, that isn't an immediate red flag. Give them a another week or so to sort themselves out. You, and only you will need to come to the decision of going for a chargeback if they refuse to refund you or produce the product in a timely manner. But these are options you should pursue after sending them an ultimatum with a hard deadline. -
Changed Resolved to Yes
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OP, your best bet at recouping the loss would be to just go through paypal for your refund at this point. Asking for a refund seems to be a fruitless endeavor because of how their communication just dropped off entirely. Inform them that you'll be going to Paypal for a refund and leave it at that. You're already dangerously close to the 180 day window to dispute this transaction, don't hesitate to get your money back.
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Once your matter is concluded, you may contact us directly to inform us as such. As you have opted to pursue litigation in this situation, we will be locking this post until further notice.
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Concerning the matter of the missing email, Pisq was in contact with staff to discuss the missing proof from their end. We have concluded that it was likely this message never made it to Mossling due to the fallibility of technology; its not unheard of for emails to just be eaten and never make it to the intended recipient. Staff tested sending an email between the two respective mail providers, a clean Gmail Account and a clean Outlook account were utilized, and what we saw is that Outlook promptly put the test email from our Gmail sender into Junk without notifying us. Given the circumstances that arose here, we were lead to believe that the email may have gone to junk and was automatically deleted by Outlook without Mossling ever knowing about it. Furthermore, Pisq has acknowledged that the breakdown in communications was an issue that is as much their fault as it is Mossling's. Mossling has made it clear that they made missteps in this situation, but the client also admits that they took multiple steps to bar contact without informing the artist. This is not a situation without blame from both sides, and we ask that further commentary remain constructive and abstains from antagonizing either party.
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Changed Where to https://twitter.com/BlueFoxFursuits https://twitter.com/daskerlizard https://www.bf-fursuits.com/ https://twitter.com/daskdoodles https://www.camodile.co.uk/ https://t.me/camodileupdate Changed NSFW to No Changed Resolved to No
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A comment was not approved under Section 1 of our Rules of Participation. 1. Comments are to remain professional, constructive, and on topic.
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I would like to preface that I am speaking as both a commissioner and an artist who used to work freelance; you need to stop speaking to this person, or any artist, under the pretense of "being friends." We cannot know for sure if this sentiment is reciprocated, especially since the artist is ESL and maybe your mannerisms have not come across clearly. But you have approached this communication indirectly at every turn with this artist, you need to be clear and direct when speaking with someone regarding your owed work. You stated it in your post that you do not expect anything from this artist, so while you are within your rights as a customer to reach out and try to find a resolution, your stance on this situation has been unclear. You're within your rights to be upset, but you also stated that you're letting it go? It sends mixed messages. For future correspondence with any artist you commission, consider less *hugs and pets* and prioritize 'Hey there, I'd like to ask about the status of my commission' whenever you find yourself in a position where a wait is longer than anticipated. Informality with strangers can be uncomfortable to respond to; multiply that when you're someone who's native language is not your own. And lastly? Never ever pay through friends and family. This is a hard lesson learned.
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This is not meant to discredit either party, but I am mildly curious if any of the correspondence may have been sent to spam by the mail services' filters? I don't believe spam-flagged messages would show up in your search through the inboxes as you have demonstrated here.
