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  • Payment taken then ignores refund requests.


    ValtyKeaton
    • Who: Psy101
      Where: http://www.furaffinity.net/user/psy101/
      When: 06/21/2018
      What: Commission
      NSFW Content

    In June of 2018 I requested a commission from a fairly popular artist on Furaffinity called Psy101. The artist asked for a full up-front payment from the get-go which I am usually quite wary of so I decided to first ask for an estimated time schedule for when it would be completed, which he said would be around 3+ months so I chanced it.

    The artist would post both commissioned and trade/gift artwork to their gallery respectively. Images provided show gift and trade artworks which were posted after my commission request and payment was sent. As a former commissioner myself and one who knows other artists that do commissions, the thought of putting free art before paid artwork seems very unprofessional and distasteful. But I chose to give him the benefit of the doubt, on the grounds that perhaps these were artworks he'd made before my commission request and the fact he had posted journals about experiencing real life problems which would explain delays to the commission.

    On approach to 7 months I decided that I'd just rather take my request elsewhere and politely requested a refund which was met with no response, this request was made on Janurary 4th 2019. I knew inactivity couldn't be an excuse for not responding to my refund request since the artist was still continuing to post content to his gallery. The crux was when yet another 'gift' drawing was posted to his gallery with my refund request still being ignored, which got me to message him a second time in a much more informal and direct response, demanding a refund since I am owed it. This second request was made on Feburary 19th, 2019 and, yet again was ignored and has still not been responded to.

    I've put reason in my refund requests, referencing his journals and sympathizing with his situation but ultimately the ignoring of my messages has lead me to conclude he is not professional in how he conducts his business and I would highly advise against supporting him.

    psy101 1.png

    psy101 2.png

    psy101 3.png

    psy101 4.png

    psy101 5.png



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    Wow. I'm actually sad to see that Psy101 is posted here. I love his art and wanted to get a commission one day, but now I'm just turn off of the idea.

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    Goodness. Though I feel if one had a queue and gift/trade art was already on the list before the commission, it's not an issue, ignoring a client for months, especially after the promised 3 to get started is indeed poor taste. Shame it was over the 6 month deadline.

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