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  • Beware: Jalmu / Just A Little Mixed Up


    James
    • Who: Jalmu / Just A Little Mixed Up
      Where: https://www.furaffinity.net/user/just-a-little-mixed-up/
      When: 02/11/2018
      What: Commission

      Resolved
    Message added by James,

    This submission is a port from the original Livejournal community, which can be found here:

    https://artists-beware.livejournal.com/1021468.html?view=comments#comments

    It was resolved in 2018, and marked as such on main site.  Unfortunately, our admin missed marking this version as resolved, and we were notified by Jalmu to correct the issue.  It did not take 4 years for Jalmu to resolve this.

    sergallysergal (userinfo_v8.svg?v=17080?v=284sergallysergal)
    @ 2018-10-25 20:53
     

    Just A Little Mixed Up

    WHO: https://www.furaffinity.net/user/just-a-little-mixed-up/
     

    WHERE: Discord and Telegram
     

    WHAT: Eight flat pinups.
     

    WHEN: February 2018 to October 2018
     

    EXPLAIN: Asked to buy 8 pieces in a discord we both shared. Was  given an invoice, and gave her payments to the invoice(1) for the images  she completed as she did them. First went pretty quick, the next one  took a month, and the latest was not received until August. Between the  second and third, she claimed she needed to get money together to move,  and my response to that was to finish paying off the invoice completely.  I also attempted to try to make the investment easier to handle by  suggesting we switched out things, which is why I talked about getting a  ref sheet instead of the last four pinups in the log. At the time I  wanted to at least get something for the money I put down, and asking  for a refund was the last resort.
     

     

    After that I waited a month assuming it would take that long,  without response, until the artist asked for email communications in  reply to an inquiry on telegram that I had sent her(2), which threw me  off since we had been working through telegram for the majority of the  work. I inquired about it, but complied and resent her the material she  needed for the work to be done.
     


    Read more... )

    Another month later (and three days ago) I tried getting in contact  with her again, with no response.(3) After asking a mutual friend I  learned that she's been refusing contact under claim that she will only  respond to email. I was frankly, tired of my investment going nowhere so  I sent an email asking for a refund for the 5 pieces that were never  started. As of this post I have yet to receive any compensation, not  even a reply.(4)
     

     

    Under the artist's ToS, linked here, the artist is responsible for  keeping open communications to the best of her ability. This has unfortunately been broken seeing as she's still working on commissions while ignoring my inquiries, and  with no faith that I will ever get a refund, I am washing my hands of this.

     

     

    PROOF:
     

     

    (1) https://www.dropbox.com/s/draztmtjxc9bslc/invoice.PNG
     

     

    (2) https://www.dropbox.com/s/p8xl0judwcz4fbj/log1.PNG and https://www.dropbox.com/s/ayvni8aecpsw6tg/log3.PNG
     

     

    (3) https://www.dropbox.com/s/qc05x9n8ox74kq2/log2.PNG
     

     

    (4) https://www.dropbox.com/s/ccupob7bh138nhw/photo_2018-10-24_05-22-09.jpg


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    I'm not surprised to see her posted here.  I've always found the way she does business to be problematic.  For example here she is inconsistent about how she wants communication during the commission process.  And in the past I remember her refusing to refund a client and blocking them because she didn't like him telling people she was denying his refund. I would never work with a "no refunds artist".

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